Petersfield

First impressions; great car park. Next impressions, hotel scruffy, cold, worn out. For more years than I can recall, we have been using Premier Inn hotels. Not the best welcome I've ever had. Seemed to take ages to find our booking, made some days previously. Our room was cold, gloomy, poor lighting, scruffy and worn out. Air Con/heater would not provide warm air, despite several visits to reception. Eventually turned it off and resorted to thermals. Evening meal OK, staff good. Asked to change tables due to excessive 'background music'. Immediately told they were fully booked, at 5.30pm?? Eventually we agreed to be gone ASAP, so another table found. Food good, service excellent. No time to hand about for a coffee, fully booked, remember? Half empty when we left!! Breakfast. A sort of welcome, similar to that in a morgue! Told to find a table and help yourself. My mantra to staff is, if the job makes to that unhappy, go find another. Breakfast good but no sign of any staff on leaving. Booking out easy as expected. Could not wait to get on our way. No intention of returning.

My husband and I travelled from Lincolnshire to the premier inn in petersfield to visit family who live nearby, we were greeted at reception by a lady called Debs, she was welcoming and explained to us how to register our car in the car park for the weekend, she was professional and told us that if we needed anything at all to speak to her. Our room was immaculate, the bathroom was well stocked and we had been told where the extra pillows were should we need them, coffee, tea,milk and sugar were provided in our room as well as kettle cups and tea spoons and there was an area in the lobby to restock these should we need to.The bed was so comfortable, we had the best night's sleep. We will definitely be staying here again, the cost of the rooms are very reasonable. And with welcoming staff like Debs it is a pleasure to stay there. The only downside and it was nothing to do with the premier inn, but the beefeater attached to the hotel closes at 10pm which is a bit of a shame as after a long drive it would of been nice to relax in the bar for a short while, this I was told by Debs the receptionist was a new closing time and again nothing to do with the premier inn at all. All in all my husband and I had a wonderful stay and have already booked rooms for our next trip to the south coast.

Great staff. Clean and tidy. Welcomed us and happy to chat and help servers.bar staff and receptionists All staff helpful Decor needs updating in dining area chairs recovering. That's a HQ decision Still would stay there again Keep up the great work Petersfield team Thank you

Use PI all the time - can pretty much guarantee that the standard will be the same at all PI's. No exception at this PI. Friendly welcome and goodbye, clean, and comfy. Only 2 very minor things - ground's could do with a tidy up (cig ends, rubbish etc) and provide a recycles bin in the rooms.

Great welcome from the staff at the reception desk, and really convenient for where I'm working. Easy to find and relatively quiet considering the easy A3 access. Looking forward to a good meal at the Beefeater and a hearty breakfast before setting off.

Had a wonderful stay and the service from the staff in the both the hotel and the restaurant was great. As always the beds were comfortable and the pillows were soft. Petersfield was also a nice town to spend the day with lots of coffee shops…..