Perry Hotel

I stayed at the hotel the night of Aug 11, 2025. There were no problems until I got to the room when I noticed the air conditioning was off and there was a portable fan in the room that was running. The room was scorching hot (inside temperature was showing 81 F on the ac thermostat). It seemed odd that the fan was running in the room and AC was off. Thinking that the AC was just turned off and if I turned it on, the room will cool down soon, I turned the AC on, but realized 30 minutes later that the room was not getting cooler. That is when I connected the dots and realized that the air conditioner had probably been broken for quite some time and that is why they have fans in the room. I called the front desk, only to be told lies by them that somebody had been working on the AC. When I asked, as to how long has the air conditioning been broken, they refused to answer that question, telling me that it was none of my business to ask that question. The front desk staff was plainly rude. Especially a person by the name of Rick, who claimed to be the front desk manager. Not only they did not tell us at the time of check-in that there was a problem with the air conditioning, they continue to lie and told me that there is nothing that they could offer at this time. There was no attempt to apologize on their behalf, or even to admit that this was a problem. They did not even tell me whether the air conditioning was being worked on or not. I realized later that they knew all along that there was a problem with the air-conditioning, but never disclosed it and still did not want to admit that there was an issue. Rick was arrogant and completely obnoxious to deal with. I would never recommend this hotel to anyone, as it will ruin your experience completely. and you certainly do not want to deal with the front desk, staff here, especially Rick.

Great location, very clean room, excellent breakfast and drinks. The mattresses need to be replaced, they are not supportive. There are not refrigerators in the room. The carpets in the rooms need to be replaced, they are pretty filthy all over the hotel. We stayed here ~5 years ago, and remember sitting in the beautiful Rose Garden for drinks. It wasn't available when we were here Monday-Wednesday. Maybe it's only a weekend thing now? Sad it wasn't available during this trip.

I enjoyed three nights as well as three wonderful breakfasts. I was in room 402, which has been renovated since my last visit. Heat control is good and the room has a working gas fireplace. Also the room has a nice porch with a view of the Bay. I chose to include breakfast and found it to be tasty, with real maple syrup. The bed was good and a bit high. The service from everyone was great. I brought my bicycle into my room without any trouble. I noticed minor smoke from Canada that made the sunset a bit red.

Really wonderful old hotel. We loved everything about it, except we could not get hot water for our morning showers!

Like a place from a dream, overlooking the water.

1st time at the Perry Hotel, great location and convenient to walk for shopping and restaurants. Great Breakfast included with the room with great view of the bay. Also appreciate the parking lot.