Argosy Casino Hotel & Spa

We were in a tornado in St Louis called to see if we could get another date they refused sad we didn't get to check out this location and they refused a refund we were so ready and happy to check out the dirty mugs band but unfortunately the tornado didn't allow us

The room could used a a few updates but overall it was a good stay. Plenty of food options.

My time at argosy was HORRIBLE! I didn’t appreciate how dirty the room was when I first entered, so I asked for a manager or something so that I could switch rooms or if I could get a refund. I was told that my room wasn’t refundable and that a manger wasn’t there and that there were no available rooms! Because of this complaint, I believe I was retaliated against. There were no towels in the room so I called and asked for towels. The lady told me “come down and get them” FROM THE 4th floor, AFTER I just had a major surgery that I was recovering from. The hotel even has robots to deliver things to other rooms but didn’t do it for me, she did the same thing when I asked for tissue and when I ordered food. She then told me maybe if I quit complaining about things I could get somewhere and told me my health state wasn’t her fault or issue!  The mini fridge was also broken and the microwave didn’t exist. I talked to the manager Sarah, she gave me no help and her only response was “thanks for the feedback sir”