Hampton Inn & Suites Pharr

環境不錯，還可以

Service was great. Check in went smooth. Breakfast staff were very polite and friendly. Check out were very nice thanking us for our stay.

Everything was simple to make reservations

Terrible service and staff. The stay was terrible . The reservation I made was unavailable once we arrived to check in. My reservation had 2 queen beds a baby crib and a head massager in the shower. They moved us to a room with 2 standard beds no baby crib and no head massager . The 4th floor where we were placed at didn’t have air conditioner. While taking my stuff up to the room the hall ways were very hot. My family and I were sweating . When we walked in the room one of the beds wasn’t properly made and the roll of toilet paper in the bathroom was halfway used!!!. Once we checked front desk refused to give us a checkout ticket or receipt as well. They also refused to give us one for our deposit.

Excellent staff, great breakfast and very clean rooms.

Excelente lugar, todo muy limpio y un buen desayuno.