هيلتون فينيكس ريزورت آت ذا بيك

I was a solo traveler. Would be absolutely great for a family. Almost made me wish I had children or a family to swim and do activities with. Rooms are huge and roomy with balcony for single traveler.

Great hotel.Staff were friendly and helpful

這次在這飯店住了八天七夜，感受服務水平有很大需要進步的地方，餐廳很少且餐點算普通，只好點外賣，不建議住太多天，三天兩夜就夠了

房間還可以，就是電梯味道好大，而且電梯裏不開空調，非常熱，房間是套間，有陽台，房間裏不放水這點不太好，沒餐食，而且希爾頓的坑爹地方就是WiFi要另外付費

Good location yet - i would give this zero stars if I could for the following reasons: Signage to check in awful due to Lobby/Registration check in under construction. One sign says go North then you go North and it says go South. Once in Lobby it was temp podium with BOZO's at front desk. Did not recognize my Diamond status and were not knowledgeable or friendly at all!!! Ice machines broken, constructions surrounding entire complex. Long walk to lazy river or any cafe/restaurant on premises (all temporary-short hours-no evening food), Room very old, bathroom door broken, and sofa bed felt like sleeping on wire rack. Resort fee a joke, no tennis courts or fitness room. WAY too much construction. Very disappointed in this Hilton property to include staff.

We rented 3 adjoining suites for a family "staycation". First the bad...The property is undergoing a long overdue renovation with the main building completely closed. Our suites were in a second building that has yet to be renovated. All three rooms either smelled smoky or musty. We changed one of the rooms because it was so bad. The carpeting in all the suites were old and stained everywhere. The furniture was old and stained as well. None of the mini-fridges worked very well even if they could be adjusted. The privacy doors between living area and bath/bedroom in one suites would not close. The towels provided were old ,tattered, and about as soft as sandpaper. Lastly and not surprising considering the construction and desert location, we had a small scorpion on the wall over our couch. Nothing a flip flop could not take care of but still a little unnerving with small children in the rooms. Now for okay to good...The beds were newer ,clean and comfortable. The front desk staff (Grace) was nice and accommodating. Claudia in guest services was able to have a microwave delivered to our room as there were none. The lazy river was good except there were not enough of the larger tubes available. The putt putt golf course was a bit worn but okay for the kids. The waterslide was only open intermittently throughout our stay for unknown reasons. This Pointe location was at one time one of nicest places to stay in Phoenix. For the approximately 3K we spent for three nights in these run down, poorly equipped small suites, to say we were extremely disappointed would be a huge understatement.