DoubleTree by Hilton Phoenix Midtown

great staff beautiful hotel the location is very convenient I went for business and it was an easy commute. The front desk was very accommodating

We had to stay here as a group for a sport trip. This hotel has recently been “upgraded” however, it was done as cheaply as possible, missed a lot of important updates, like windows and doors that seal out heat and noise. We were moved from our first room because of a leak that wasn’t in our room, the room they moved us to smelled like someone had just smoked in the bathroom and had stained sheets. You would think a newly renovated hotel would buy new sheets and maybe pillows that aren’t flat and hard as rocks but not this one. If your room faces the pool you will hear every single shout and splash from 9am til 10pm. The restaurant is only open for breakfast which isn’t complimentary but there is a new bar that I was told by other members of our party doesn’t have much but the bartender was a sweet gal. I will say the staff was so kind and apologetic about the room move, gave us extra pillows and towels, and tried very hard to make the stay as comfortable as possible. I wouldn’t stay again and if I didn’t have to stay as a group I would cancel and move hotels.

The beds are hard, toilets and restrooms are small, pool and hot tub are closed and gross. Construction all over the hotel. Charged more than advertised. TV stopped working second night. This hotel has potential but the management doesn’t care.

Great property The protest was very clean except the pool it was dirty in the bottom so never got in! The staff was amazing! Would stay here again

Frozen I arrived late in evening tired got her room was cold so I gott sweats on and long sleeve shirt to get warm and jumping in bed and turned heater on fell asleep woke up in middle of night freezing the room did not get any warmer heater broke but it was freezing

Awesome! Was quiet and comfortable bed.