Residence Inn Phoenix Desert View at Mayo Clinic

窗户不能打開，透氣性不是很好。其他方麪條件都不錯。

I booked this hotel room through a third party (bring Fido). When we had to go to Phoenix for my husband’s first Chemo treatment. That was two day in a row treatment. When we were unable to check in do to the reaction to the treatment that landed my husband in the hospital for three days. I called to ask for a refund for the days we had booked or a voucher to use for different days since he was admitted into the Mayo Clinic hospital and was told NO. I got in touch with the third party to see if they could help to get our money back. And they were also told NO. I wouldn’t stay here ever again. This was a $500.00 MISTAKE. Piss pore place that doesn’t take into consideration that emergencies happen. I wouldn’t stay here defiantly check out a place somewhere else.

This is a hotel that positions its self in the parking lot of the mayo clinic a hospital doing amazing things for very sick people and this hotel has done anything that it can to profit off of the patients. First the whole parking lot belongs to mayo but if your a patient needing to stay close just know this hotel charges $14 a night for parking. The hotel used to have all the time shuttle service to and from the hospital everyday now they cut that down to Monday-Friday 7am-4pm today on a Saturday I witnessed as an elderly man on oxygen asked for a ride to mayo and was told no we don't do that on the weekend. Either service the people paying your bills or relocate your hotel so a more hospitable one can move in that location!!!

I want to thank the entire staff at the Residence Inn at Mayo Phoenix. They were so helpful and kind! We greatly appreciated Lisa, the waitress, at RiMix who was particularly kind and Pam at the front desk.

Stephanie, does a great, great job ! She’s a Barista, Bartender & takes orders for people who want dinner at the Hotel! She, does this with a smile no matter how busy she is. Stephanie, cares about the people staying at the Residence Inn Desert View at Mayo Clonic! She goes the extra step to take care of the guests at the Hotel. Sandy Dergan

I liked how close it was to Mayo Clinic, I didn’t like them wanting to charge $14/day to park in the parking lot