Kimpton HOTEL PALOMAR PHOENIX by IHG

The rooms were great and the service was fantastic.

The aircon in the room is not working; the hotel technical team is off duty, offer to change to another room immediately. thanks for the prompt action taken.

Clean room. Beautiful hotel. Although, insane to charge $40 Resort fees while most other hotels from Phoenix don’t do that

Don't let the pictures fool you. I'm so disappointed! Stayed for two night and booked 2 rooms and both were very disappointing. One had a strong ********* odor another smelled like sweat and old. The pool was small and dirty as well. The room's leather furnitures' were peeling off as well. I will never book this hotel again.

I haven’t lived in AZ since 2014 and every time I visit and stay at Palomar, I leave feeling better. From the customer service to the food to the convenience of the location. Kaitlyn was my first interaction and after traveling, she made me feel welcome immediately. I even got a last minute ticket to a WNBA game that is literally across the street. I highly recommend staying here when you want the downtown experience where you can park and walk to several things to do.

From the start hotel atmosphere and hotel aesthetic is very appealing, staff is friendly and knowledgeable. Perfect location close to many venues, bars and restaurants. The suite was spacious, clean, quiet and comfortable. The amenities, social hour and coffee bar are absolutely perfect. Absolute pleasure staying here and will definitely return. Amazing value.

One word, FANTASTIC! Stayed for the weekend of the Fourth of July. Had exceptional service from check in from Jessica and Dylan who were so cheerful and helpful. Location fantastic, we took in a WMBA game & a ball game just across the street. So close to wonderful restaurants and other entertainment. Pool & bar on the rooftop was an oasis of cool comfort on the sunny AZ summer day & evening. Service was excellent, Naomi & Matt made sure we wanted for nothing. Busy weekend but they handled it with a smile. Hotel bar at Blue Hound had excellent selection with a master bartender Julius. Top floor room with fantastic view, spacious and very comfortable. Highly recommended!

The Kimpton Palomar is our “go-to” hotel for downtown Phoenix. Being an IHG Member with a Diamond Elite status, they have always provided me the perks that go along with it, including being upgrade to a suite (when available), welcome treats, as well as a “raid-the-bar” credit, breakfast or points. They also have two restaurants on the property: Blue Hound Kitchen and Cocktails (book a month in advance for that one - see our video review under our dining section below) and Eden - their rooftop, outdoor restaurant. Both are great options, though Eden has beautiful views of the pool and of the Phoenix landscape! Finally, they are VERY dog-friendly with free treats and water in the lobby (you also get a polaroid picture of them), as well as bedding and other amenities. TIP: Valet your car - they park it in the secure garage that they share with the apartment complex next door.

The staff, especially Sayatan & Dylan went above and beyond the call of duty to make my stay memorable! From giving great advice on the area to taking care of all of my needs. The room was always made up perfectly and everything was excellent. The location is amazing and close to everything especially the Mortgage Matchup Center to watch my Suns! The Bar Staff at the pool bar are also fantastic. Everyone remembers me when I go back and they make me feel like a King! This is one of my favorite hotels on the mainland. I live in Hawaii and when I come in to watch my Suns play, it feels like my home away from home! Especially when I stay in the Presidential Suite!