Mercury Phu Quoc Resort & Villas

멋진 리조트에서 정말 행복한 시간을 보냈습니다. 해변과 수영장 뭐 어느것 하나 빠지는거 없이 완벽합니다.

It was an amazing stay ! We enjoyed every moment, staff were amazing, amenities were excellent, location was great because they had access to taxis and a shuttle. Very clean too !

The hotel is fine but would there are lots of improvements to be had. In the gym, both running machines dont work. There is a level of upkeep that is not present. The private pool was great but the pool cleaners did a poor job. One time there were 2 dead frogs in the pool and the cleaners saw it and did nothing until i told them to get a net. The next night there was about 100 dead flies in the pool and from 6-11am not one cleaner bothered to clean the pool despite checking the pool. The beach is just average and there are a lot of ants and flies. Additionally, on check out i was accused of taking a glass from the bathroom - something i did not do. The glass was still in the bathroom.