SOL by Melia Phu Quoc

مراجعاتSOL by Melia Phu Quoc

SOL by Melia Phu Quoc

Duong Bao Duc Viet Tourist area Zone 1. Bai Truong Complex, Duong To, Phu Quoc Island, Kien Giang Province, Vietnamعرض تفاصيل الفندق
SOL by Melia Phu Quoc
SOL by Melia Phu QuocSOL by Melia Phu QuocSOL by Melia Phu Quoc
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1 ليلة

تقييمات الضيوف SOL by Melia Phu Quoc

8.8/10
جيد جداً
137 تقييم
التقييمات الموثوقة
الموقع8.5
المرافق8.8
الخدمة9.0
النظافة9.0
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ترتيب حسب:
جميع التقييمات(137)
تقييمات إيجابية(131)
تقييمات مع صور / فيديو(82)
حمام سباحة رائع(34)
فطور لذيذ(29)
قريب من المطار(19)
سهولة في التجول(15)
شاطئ رائع(14)
بيئة راقية(13)
يوفّر خدمة الإستقبال/ التوصيل(9)
غرف كبيرة(6)
تقييمات سلبية(6)
مستخدم نزيل
غرفة قياسية
تم التسجيل الوصول مايو 2025
العائلات
2 تقييم
10.0/10
متميز
تم النشر في 14 يونيو 2025
這裡離機場不遠,有去機場搭乘免費服務,早餐也不錯,泳池設施都有親子的,不過他們海邊天氣不好所以我們只有看看。
ترجمة
رد من مكان الإقامة: Dear Our Valued Guest,Xin Chao, from SOL by Meliá Phu Quoc!It is a big honor for all of us to have you as our guest. You cannot imagine how proud we are and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from your recent stay with us are gorgeous and greatly appreciated and will help ensure the services provided at SOL by Meliá Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday! We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc. Warm Regards,Anh Nguyen (Mr.)Guest Experience Supervisor
Kimseoyeon
غرفة سوبيريور مع إمكانية استخدام المسبح
تم التسجيل الوصول مايو 2025
مسافرون منفردون
3 تقييم
9.0/10
رائع
تم النشر في 13 يونيو 2025
위치가 좀 애매한거 빼고는 괜찮았어요 풀장 있는 방으로 잡았는데 생각보다 얕아서 애기들이랑 가면 좋을거 같아요
ترجمة
رد من مكان الإقامة: Dear Mr/Ms. Kim,Xin Chao, from SOL by Meliá Phu Quoc!It is a big honor for all of us to have you as our guest. You cannot imagine how proud we are and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from your recent stay with us are gorgeous and greatly appreciated and will help ensure the services provided at SOL by Meliá Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday! We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc. Warm Regards,Anh Nguyen (Mr.)Guest Experience Supervisor
Giang
غرفة سوبيريور مع إطلالة على المحيط
تم التسجيل الوصول فبراير 2025
العائلات
1 تقييم
9.0/10
رائع
تم النشر في 12 يونيو 2025
Khách sạn mới, sạch sẽ, nhân viên thân thiện nhiệt tình. Địa điểm gần sân bay nên đi các điểm chơi hơi xa.
ترجمة
رد من مكان الإقامة: Dear Mr/Ms. Giang,Xin Chào, từ SOL by Meliá Phú Quốc!Chúng tôi thật sự rất vinh dự khi được chào đón và phục vụ quý khách. Quý khách sẽ không tưởng tượng được chúng tôi và cả team tự hào đến mức nào khi đọc đánh giá từ quý khách. Chúng tôi rất vui mừng khi biết rằng chúng tôi đã mang đến một kỳ nghỉ tuyệt vời đến quý khách. Những phản hồi từ quý khách thông qua kì nghỉ này sẽ giúp chúng tôi có thể đảm bảo được rằng SOL by Meliá Phu Quoc luôn cung cấp những dịch vụ cao cấp nhất.Chúng tôi cảm ơn quý khách một lần nữa vì đã dành thời gian chia sẻ trải nghiệm cũng như gợi ý từ quý khách hàng. Chúng tôi hy vọng sẽ có nhiều cơ hội được phục vụ quý khách trong chuyến đi tiếp theo với sự đổi mới về chất lượng dịch vụ và cơ sở vật chất tại SOL by Meliá Phú Quốc.Trân trọng,Anh Nguyen (Mr.)Guest Experience Supervisor
مستخدم نزيل
غرفة سوبيريور مع إطلالة على المحيط
تم التسجيل الوصول مايو 2025
العائلات
2 تقييم
9.5/10
مميز
تم النشر في 8 يونيو 2025
시설이 깔끔하고 조식도 신선하고 맛있었습니다. 수영장 물도 깨끗했고 앞에 바닷가가 있는것도 좋았어요 킹콩마트나 주요 유명음식점이랑은 조금 거리가 있지만 그랩타고 가면 금방 가서 불편함은 없었어요 같이 간 일행들도 너무 좋았다고 다들 칭찬했어요
ترجمة
رد من مكان الإقامة: Dear Our Valued Guest,Xin Chao, from SOL by Meliá Phu Quoc!It is a big honor for all of us to have you as our guest. You cannot imagine how proud we are and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from your recent stay with us are gorgeous and greatly appreciated and will help ensure the services provided at SOL by Meliá Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday! We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc. Warm Regards,Anh Nguyen (Mr.)Guest Experience Supervisor
예젼으로 돌아와 ㅎ
غرفة قياسية
تم التسجيل الوصول مايو 2025
اخرى
1 تقييم
6.0/10
تم النشر في 6 يونيو 2025
시설도 깨끗하고 좋았습니다ᆢ 근데위치가 너무 외져있어서 불편했고 ᆢ 시내에서조금 멀었어요 아쉬운점은 ᆢ 그래도 좋았어요
ترجمة
غرفة عادية مع إطلالة على المحيط
تم التسجيل الوصول أبريل 2025
سفر مع الأصدقاء
1 تقييم
7.5/10
تم النشر في 3 يونيو 2025
공항과 가까운 위치에 접해있고 남부지역 과 그나마 가깝습니다. 가격대비 가성비로 괜찮은거 같습니다. 서비스는 무난합니다
ترجمة
رد من مكان الإقامة: Dear Mr/Ms. 현승,Thank you for staying with us and sharing such a good review! We are absolutely happy to know that you had an enjoyable stay with us. We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc.Warm Regards,Anh Nguyen (Mr.)Guest Experience Supervisor
مستخدم نزيل
غرفة قياسية
تم التسجيل الوصول أبريل 2025
سفر مع الأصدقاء
19 تقييم
8.0/10
جيد جداً
تم النشر في 3 يونيو 2025
遠了一些交通不太方便!
ترجمة
رد من مكان الإقامة: Dear Our Valued Guest,Thank you for staying with us and sharing such a good review! We are absolutely happy to know that you had an enjoyable stay with us. We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc.Warm Regards,Anh Nguyen (Mr.)Guest Experience Supervisor
Liyin
غرفة قياسية
تم التسجيل الوصول مايو 2025
الأزواج
2 تقييم
10.0/10
متميز
تم النشر في 3 يونيو 2025
很棒 👍👍👍👍👍👍
ترجمة
رد من مكان الإقامة: Dear Mr/Ms. Liyin,Thank you for staying with us and sharing such a perfect review! We are absolutely happy to know that you had an enjoyable stay with us. We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc.Warm Regards,Anh Nguyen (Mr.)Guest Experience Supervisor
William
غرفة قياسية
تم التسجيل الوصول أبريل 2025
مسافرون لغرض العمل
1 تقييم
10.0/10
متميز
تم النشر في 31 مايو 2025
這家酒店服務,設備都非常好,早餐棒棒棒👍🏻,只是離觀光景點有點遠,離機場近。
ترجمة
رد من مكان الإقامة: Dear William,Thank you for staying with us and sharing such a perfect rating! We are absolutely happy to know that you had an enjoyable stay with us.We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc.Warmest regards,An Lai (Ms.)Assistant Guest Experience Manager
阿BEN168
غرفة عادية مع إطلالة على المحيط
تم التسجيل الوصول أبريل 2025
الأزواج
3 تقييم
9.5/10
مميز
تم النشر في 24 مايو 2025
飯店很棒 比老牌五星強
ترجمة
رد من مكان الإقامة: Dear Mr/Ms. 阿BEN168,Thank you for staying with us and sharing such a good review! We are absolutely happy to know that you had an enjoyable stay with us. We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc.Warm Regards,Anh Nguyen (Mr.)Guest Experience Supervisor
مستخدم نزيل
غرفة عادية مع إطلالة على المحيط
تم التسجيل الوصول أبريل 2025
العائلات
1 تقييم
8.0/10
جيد جداً
تم النشر في 13 مايو 2025
房間比較舊,淋浴水力不足。泳池很美,早餐也不錯,夜晚食酒店內泳池邊的Ola西班牙菜,性價比很高,服務也很好。
ترجمة
رد من مكان الإقامة: Dear Our Valued Guest,Xin Chao, from SOL by Meliá Phu Quoc!It is a big honor for all of us to have you as our guest. You cannot imagine how proud we are and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from your recent stay with us are gorgeous and greatly appreciated and will help ensure the services provided at SOL by Meliá Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc. Warm Regards,Anh Nguyen (Mr.)Guest Experience Supervisor
مستخدم نزيل
غرفة قياسية
تم التسجيل الوصول أبريل 2025
العائلات
4 تقييم
8.0/10
جيد جداً
تم النشر في 13 مايو 2025
酒店海灘好靚,泳池水乾淨,房間很大,有露台,夜晚食酒店牛肉河粉,味道出色
ترجمة
رد من مكان الإقامة: Dear Our Valued Guest,Xin Chao, from SOL by Meliá Phu Quoc!It is a big honor for all of us to have you as our guest. You cannot imagine how proud we are and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from your recent stay with us are gorgeous and greatly appreciated and will help ensure the services provided at SOL by Meliá Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc. Warm Regards,Anh Nguyen (Mr.)Guest Experience Supervisor
hoi ling
غرفة سوبيريور مع إطلالة على المحيط
تم التسجيل الوصول أبريل 2025
العائلات
1 تقييم
5.5/10
تم النشر في 8 مايو 2025
大堂沒有冷氣,房間經常跳電制,房間冷氣不足
ترجمة
رد من مكان الإقامة: Dear Hoi Ling,We valued your constructive insights after your recent stay with our hotel, and we would like to extend our apologies for any inconveniences or disappointment you may have experienced. We want to clarify that these power outages were due to issues with the local power authority, which unfortunately are beyond our direct control. While we do have generator backup, we understand that the transition and the overall situation can still be disruptive. Our lobby is designed as an open-air space to embrace the natural surroundings. However, we understand that during warmer periods, this can be uncomfortable, and we are exploring options to improve airflow and guest comfort in this area. Our engineering team will also be checking the air conditioning unit in your room to identify why it is insufficient and will take the necessary steps to rectify this as quickly as possible.Thank you for sharing your feedback to our attention. I hope and trust that I can welcome you to this or any other Melia Hotels International property in the future and we will have a second chance to serve you better.Best regards,An Lai (Ms.)Assistant Guest Experience Manager
宣~
غرفة سوبيريور مع إمكانية استخدام المسبح
تم التسجيل الوصول أبريل 2025
العائلات
5 تقييم
8.5/10
جيد جداً
تم النشر في 6 مايو 2025
接待人員都很親切,景色也優美,人潮不多很清靜~~
ترجمة
رد من مكان الإقامة: Dear 宣宣~,Thank you for your review! We are thrilled to hear that you had a positive experience at SOL by Melia Phu Quoc. We look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc. If you have any specific feedback or suggestions, please feel free to share them. Best regards,An Lai (Ms.)Assistant Guest Experience Manager
Eddy
غرفة سوبيريور مع إمكانية استخدام المسبح
تم التسجيل الوصول مارس 2025
الأزواج
1 تقييم
5.5/10
تم النشر في 6 مايو 2025
再入住前幾天已經有email給飯店客服要預訂12:30分從機場接送到飯店的接駁車,結果當天我在12:30分在約定的接駁地方,沒有看到人舉牌飯店的名字也沒看到接駁車...剛開始還以為是車子比較晚到後來等了20分後就自己搭grab前往飯店,一到飯店我就看到他們的接駁車停在門口?所以剛剛12:30分是我太晚到?還是接駁車提前開走?明明就有登記2人要搭接駁車,卻沒有接到人就把車子開走,況且我也沒有遲到,到了飯店一大群人都在等下午2點check in,結果多數人都拿到鑰匙進房了,就我們等到2點半才拿到鑰匙,櫃台小姐還一直請我們等待她,說會讓我們房間離餐廳更近更漂亮,我心想我再來看是多近?多漂亮?結果拿到鑰匙後,到我房間居然是最遠的一間,打開房間就跟照片上一模一樣,請問更漂亮在哪裡?只是想敷衍我們讓我們繼續等而已吧!我訂的是高級房(直通泳池),但直通泳池不是飯店的大泳池,而是一條水道而已(如圖片所示),原來這就是飯店所說的直通泳池房型,我覺得沒必要多花錢選這種房型,因為只能泡腳,也不能通往飯店的大泳池,要來這間飯店請各位三思!
ترجمة
رد من مكان الإقامة: Dear Eddy,Thank you for staying with us and sharing your feedback. We sincerely apologize for the inconveniences you encountered with the airport shuttle and the delay in receiving your room key. We take your feedback seriously and will be using it to improve our services and the accuracy of our room descriptions at our Phu Quoc location. We hope that despite these initial challenges, you were able to find some enjoyment during your visit to Phu Quoc.I hope and trust that I can welcome you to this or any other Melia Hotels International property in the future and we will have a second chance to serve you better.Best regards,An Lai (Ms.)Assistant Guest Experience Manager