مراجعاتSOL by Melia Phu Quoc

رد من مكان الإقامة: Dear 宣宣~,Thank you for your review! We are thrilled to hear that you had a positive experience at SOL by Melia Phu Quoc. We look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc. If you have any specific feedback or suggestions, please feel free to share them. Best regards,An Lai (Ms.)Assistant Guest Experience Manager

رد من مكان الإقامة: Dear Our Valued Guest,Xin Chao, from SOL by Meliá Phu Quoc!It is a big honor for all of us to have you as our guest. You cannot imagine how proud we are and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from your recent stay with us are gorgeous and greatly appreciated and will help ensure the services provided at SOL by Meliá Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc. Warm Regards,Anh Nguyen (Mr.)Guest Experience Supervisor

رد من مكان الإقامة: Dear Mr/Ms. Lai,Thank you for staying with us and sharing such a perfect rating! We are absolutely happy to know that you had an enjoyable stay with us. Your satisfaction is one of the best motivations for our operation.We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc.Warm Regards,Anh Nguyen (Mr.)Guest Experience Supervisor

رد من مكان الإقامة: Dear Valued Guest, Thank you for your feedback. We understand your comments regarding the nighttime lighting around the property and the use of glass bottles in our facilities and we are sorry for any inconveniences. We will review your feedback regarding the glass bottles, as guest safety and convenience are important to us. We appreciate you bringing these points to our attention. We look forward to welcoming you back for another enjoyable stay at SOL by Melia Phu Quoc.Warmest regards,An Lai (Ms.)Assistant Guest Experience Manager

رد من مكان الإقامة: Dear Valued Guest,Thank you for staying with us and sharing such a perfect rating! We are absolutely happy to know that you had an enjoyable stay with us.We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc.Warmest regards,An Lai (Ms.)Assistant Guest Experience Manager

رد من مكان الإقامة: Dear Valued Guest,Thank you for taking the time to share your positive feedback regarding the cleanliness and maintenance of our rooms, the wonderful ocean view, and the beautifully kept pathways to the pool and beach. We are also delighted to hear that you enjoyed our breakfast and the variety of dishes offered each day.We want to assure you that we have ongoing plans for gradual renovations and improvements. Your comments are valuable to us as we prioritize these updates to enhance the guest experience. We are truly grateful for your kind words and hope to welcome you back to SOL by Melia for another relaxing beach getaway.Warmest regards,An Lai (Ms.)Assistant Guest Experience Manager

رد من مكان الإقامة: Dear Valued Guest,Thank you for your review! We are thrilled to hear that you had a positive experience at SOL by Melia Phu Quoc. We look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc. If you have any specific feedback or suggestions, please feel free to share them. Best regards,An Lai (Ms.)Assistant Guest Experience Manager

رد من مكان الإقامة: Dear Valued Guest,We are deeply concerned and very sorry to learn about the loss of your belonging from your room during your stay. The security and comfort of our guests are of utmost importance to us.We have taken your report very seriously and have conducted a review of our internal procedures related to your room during your stay. While we have thoroughly re-examined the available footage and our records, we unfortunately have not found any evidence to suggest that a member of our staff was involved in the disappearance of your asset.We sincerely regret this unfortunate incident occurred during your stay with us. We value your patronage and hope that this isolated incident will not deter you from considering our hotel in the future. We continuously strive to provide a safe and comfortable environment for all our guests.Best regards,An Lai (Ms.)Assistant Guest Experience Manager

رد من مكان الإقامة: Dear WEN CHUN,Thank you for staying with us and sharing such a perfect rating! We are absolutely happy to know that you had an enjoyable stay with us.We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc.Warmest regards,An Lai (Ms.)Assistant Guest Experience Manager

رد من مكان الإقامة: عزيزي جاروان ขันทอง، شكرًا لك على إقامتك معنا ومشاركتنا هذا التقييم الرائع! يسعدنا جدًا أن نعرف أنك استمتعت بإقامتك معنا. نشكرك مجددًا على تخصيص وقتك لمشاركة تجربتك. نتطلع إلى الترحيب بك مجددًا لإقامة رائعة أخرى في سول باي ميليا فو كوك. مع أطيب التحيات، آن لاي (السيدة) مساعدة مدير تجربة الضيوف.

رد من مكان الإقامة: Dear Chung Lu,Thank you for staying with us and sharing such a perfect rating! We are absolutely happy to know that you had an enjoyable stay with us.We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc.Warmest regards,An Lai (Ms.)Assistant Guest Experience Manager

رد من مكان الإقامة: عزيزي الضيف، شكرًا لك على إقامتك معنا ومشاركتنا هذا التقييم الرائع! يسعدنا جدًا أن نعلم أنك استمتعت بإقامتك معنا. نشكرك مجددًا على تخصيص وقتك لمشاركة تجربتك. نتطلع إلى الترحيب بك مجددًا في إقامة رائعة أخرى في فندق سول باي ميليا فو كوك. مع أطيب التحيات، آن لاي، مساعدة مدير تجربة الضيوف.