لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
التقييمات الموثوقة
الموقع8.6
المرافق8.7
الخدمة9.0
النظافة9.1
مستخدم نزيل
غرفة ثنائية
تم التسجيل الوصول مايو 2025
مسافرون منفردون
8 تقييم
9.5/10
مميز
تم النشر في 7 يونيو 2025
Clean room, very good breakfast, modern gym. Situated in a nice quiet area in Phuket, yet conveniently located near restaurants, pubs and supermarkets. Hotel provides a complimentary shuttle service to Boat Avenue where the restaurants and pubs are, but u can also walk there as it's less than 10 min away by foot. Hotel also provides a free 2-way shuttle service to the beach. I stayed there during the low season so the price was a third of what it is during the high season. Would definitely stay again.
ترجمة
رد من مكان الإقامة: Dear Guest User,Thank you so much for your wonderful review! We’re delighted to hear you enjoyed our clean rooms, breakfast, and modern gym. It’s great that our quiet yet convenient location, along with the complimentary shuttle services, made your stay even more comfortable.We look forward to welcoming you back during your next visit to Phuket!Warm regards,Sirima , GE Manager
رد من مكان الإقامة: Dear ののkp,Thank you for your wonderful and detailed review! We're thrilled to hear that your stay with us at Hilton Garden Inn Phuket Bang Tao was so enjoyable, from the warm welcome at check-in to the thoughtful room placement near the elevator. It’s great to know that the room layout and amenities like the built-in luggage rack and daily bottled water added to your comfort.We're glad the third-floor laundry was convenient for you, and we appreciate your helpful comparison regarding capacity that’s excellent advice for future guests. It’s also lovely to hear that you made good use of our infinity pool and enjoyed breakfast, especially the live-cooked pancakes and noodles!Thank you as well for noting the flexibility of our shuttle service to Bang Tao Beach and the fixed return times we’ll continue to ensure those details are clearly communicated to our guests.On behalf of the entire team, thank you again for choosing to stay with us. We truly appreciate your kind words and hope to welcome you back for another great stay in the near future!Sincerely,Sirima P.Guest Experience Manager Hilton Garden Inn Phuket Bangtao
Aminur
غرفة ثنائية
تم التسجيل الوصول أبريل 2025
مسافرون منفردون
2 تقييم
10/10
متميز
تم النشر في 1 يونيو 2025
كانت تار، نائبة المدير في فندق هيلتون، رائعة. بذلت قصارى جهدها لضمان إقامة رائعة. كانت الغرف تُنظف يوميًا. كانت الخدمة رائعة. أنصح بها بشدة.
النص الأصليالترجمة بواسطة Google
رد من مكان الإقامة: عزيزي أمينور، شكرًا جزيلاً لكلماتك الطيبة ولمشاركة تجربتك معنا! يسعدنا جدًا أن نائبة المدير، تار، قد تركت انطباعًا إيجابيًا كبيرًا خلال إقامتك، فهي تُجسّد روح الضيافة التي نسعى إليها. سنحرص على نقل تحياتك إليها، فهذا سيعني الكثير! كما يسرنا معرفة أنك استمتعت بخدمة التنظيف اليومي للغرف والخدمة الشاملة. توصيتك غالية علينا، ونأمل أن نرحب بك مجددًا في فندق هيلتون جاردن إن بوكيت بانغ تاو قريبًا. مع أطيب التحيات، سيريما بونغسوباسين، مديرة تجربة النزلاء، فندق هيلتون جاردن إن بوكيت بانغ تاو
مستخدم نزيل
غرفة ضيوف كينغ مع شرفة
تم التسجيل الوصول أبريل 2025
الأزواج
1 تقييم
9.5/10
مميز
تم النشر في 31 مايو 2025
Всё было замечательно. Хилтон, как всегда, на высоте. Замечательные завтраки, отличная уборка, хорошо настроенный кондиционер, регулярный трансфер на пляж и на торговую улицу. Бассейны и бар на крыше выше всяких похвал.
Единственный минус, жуткий запах плесени в номере. Ингалятор от астмы спасал, но одежду пришлось всю обрабатывать ультрафиолетом и озоном, простая стирка не помогала.
ترجمة
رد من مكان الإقامة: Dear Guest User,Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed many aspects of your stay, from our breakfasts and cleanliness to the pools and rooftop bar.However, we are very sorry to learn about the issue with the mold smell in your room. Your comfort and health are our top priorities, and we deeply regret any discomfort this caused. Please rest assured that we have taken immediate steps to address this with our housekeeping and maintenance teams to prevent future occurrences.We appreciate your honest feedback as it helps us improve, and we hope to have the opportunity to welcome you back and provide you with a flawless stay.Warm regards,Sirima P.Guest Experience Manager Hilton Garden Inn Phuket Bangtao
مستخدم نزيل
غرفة كينج
تم التسجيل الوصول مارس 2025
مسافرون منفردون
19 تقييم
10/10
متميز
تم النشر في 29 مايو 2025
Отличный новый отель. 2 бассейна на крыше. Трансфер до пляжа.
ترجمة
رد من مكان الإقامة: Dear Guest User,Thank you for your great feedback! We're so glad you enjoyed our new facilities, especially the rooftop pools and convenient beach shuttle. It's wonderful to hear we helped make your stay a pleasant one.We look forward to welcoming you back soon!Warm regards,Sirima P.Guest Experience Manager Hilton Garden Inn Phuket Bangtao
Sawiteee389
غرفة كينج
تم التسجيل الوصول أبريل 2025
مسافرون منفردون
2 تقييم
10/10
متميز
تم النشر في 28 مايو 2025
Went beyond my expectations. Excellent service and great vibes (chill and luxurious). I got a good deal via Trip.com and totally worth my money. Shuttle bus is on demand to the beach or Boat Avenue. The hotel is located close by Laguna complex, which makes a lovely neighborhood. Now I'm still dreaming about it. Would definitely go back!
ترجمة
6/7
رد من مكان الإقامة: Dear Khun Sawiteee,Thank you so much for your wonderful review! We’re delighted to hear that your stay exceeded expectations and that you enjoyed our excellent service and relaxing, luxurious atmosphere.It’s great to know you found a good deal through Trip.com and felt it was well worth it. We’re also happy our on demand shuttle and convenient location near the Laguna complex helped make your stay even better.We look forward to welcoming you back soon your kind words truly mean a lot to us!Warm regards,Sirima P.Guest Experience Manager Hilton Garden Inn Phuket Bangtao
Olga 111
غرفة ثنائية
تم التسجيل الوصول مارس 2025
العائلات
6 تقييم
8.5/10
جيد جداً
تم النشر في 24 مايو 2025
В отеле отличные завтраки, но нет территории вообще, парковка маленькая и неудобная. Нас заселили в крыло, в котором пахло сыростью, поэтому впечатление не самое лучшее осталось. Думаю, что можно было бы поменять номер при желании. Месторасположение хорошее - можно пешком дойти до фруктового рынка, Порто
ترجمة
رد من مكان الإقامة: Dear Olga 111,Thank you for sharing your experience. We’re glad to hear you enjoyed our breakfast and convenient location near the fruit market and Porto.We’re sorry to learn that your room did not meet expectations and that the parking arrangement was inconvenient. Your comments about the damp smell have been noted, and we will have our housekeeping and maintenance teams investigate this further. For future stays, please don’t hesitate to let us know during your visit our team is always happy to assist with a room change whenever availability allows.We appreciate your feedback and hope to have another opportunity to welcome you back for an improved experience.Sincerely,Sirima P.Guest Experience Manager Hilton Garden Inn Phuket Bangtao
رد من مكان الإقامة: Dear Mr. Tianwaifeixian68Thank you for your feedback. We're very sorry to hear that your stay did not meet expectations.We understand your concerns regarding the room size and noise our Twin Rooms are designed to be comfortable for two guests and meet the advertised specifications, though we recognize preferences can vary. We'll certainly share your comments about soundproofing and humidity with our engineering team to explore improvements.We’re especially concerned to hear about your experience at the front desk. Please know that we hold ourselves to a standard of equal and respectful treatment for all guests, and any impression otherwise is something we take very seriously. Your feedback will be shared directly with our team for further training and awareness.While we are located in a quieter area near Bang Tao Beach, we do offer complimentary shuttle service to Boat Avenue and the beach area, where guests can access restaurants, convenience stores, and more. We’re also happy to help with local recommendations.Thank you again for your comments we value all feedback and will use it to improve our service.Sincerely,Sirima P.Guest Experience Manager Hilton Garden Inn Phuket Bangtao
رد من مكان الإقامة: Dear Tko75,Many thanks for choosing Hilton Garden Inn Phuket Bangtao on your recent trip to Phuket. Thank you for sharing your experience! We're glad to hear you enjoyed a relaxing stay that’s exactly what Bang Tao is perfect for. Surin Beach is indeed a great nearby spot for a more laid-back atmosphere.Thank you once again for sharing your comments and we look forward to welcoming you in the near future.Warm Regards, Sirima PongsupasinGuest Experience Manager Hilton Garden Inn Phuket Bangtao
مستخدم نزيل
غرفة ثنائية
تم التسجيل الوصول أبريل 2025
مسافرون منفردون
30 تقييم
10/10
متميز
تم النشر في 9 مايو 2025
Просто замечательный отель! Персонал дружелюбный, завтраки вкусные, расположение отличное. Обязательно вернусь
ترجمة
رد من مكان الإقامة: Dear Guest User,Thank you for taking a moment to share your experience. I am happy to hear that you found Simply wonderful hotel to your liking. We look forward to welcoming you back to our hotel soon. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,Sirima PongsupasinGuest Experience Manager Hilton Garden Inn Phuket Bangtao