Baan Karon Hill Phuket Resort Reviews

Beautiful location and scenery, very friendly helpful staff。Highly recommended!

Excellent hotel, everything is clean and beautiful. Lots of greenery, a small swimming pool with a view. You can quickly walk to the sea. Good service and staff.

Great relaxation combined with fitness!

The hotel did not accept us, despite the days we had paid for in advance back in November. They deceived us into going to another hotel on another beach for one day, supposedly saying that they would take us away. As a result, early in the morning they brought the money for the hotel and left it at the reception. Like we were even. The owner of this hotel, to which we were taken in a broken-down truck, was the sister of the owner of Baan. She pretended that she did not know him, and she also did not have any more rooms for us. Goodbye. This is how Phuket greeted us

You live in the jungle, and of course you will have pets (gikons). The nearest shops are 30 minutes walk away, there are a couple of delicious restaurants nearby. The view from the window is crazy. It is steep to go down to the beach along the stairs, and to go up too. But there is a shuttle, ask to take you. You get used to everything, and it was very sad to leave! 😘

Friends, read the reviews carefully! The hotel is located on a mountain. It is quite difficult to walk to the beach and back. The nearest shops are also very far away. I paid for accommodation at this hotel in advance. A year later I arrived at the hotel and they told me that there were no vacancies! The woman at the reception started making up excuses, saying that the website through which I bought the accommodation was to blame. Since they do not have Wi-Fi, I had to pay for expensive mobile communication to contact the booking website, they said that everything was fine with the reservation. This is the hotel's fault. They returned my money, but since this is high season, it was quite difficult to find new housing

The hotel is very old, but the staff tries - the room is cleaned daily, the floors are washed, which is rare for Thailand. Everything is falling apart, there is no cafe, you can even skip the breakfast - I have never seen worse. But all this is compensated by the view from the balcony. All the rooms face the sea. Every day there are magnificent sunsets as a gift. The balconies are spacious, you can sit and watch without rushing. But it is better to go down and see the sun off on the beach. There is a wild cafe on the sand below. The prices are high, but the food is good. You can only go up if you are in good physical shape. Although we were with 3 children, they went every day.

We stayed in mid-November 2024. Superior room. With a balcony, sea view. This is a building with rooms at the very top, where the lobby is. The room is spacious. The pillows and blankets inside the duvet cover are terrible. Stains, streaks. The furniture is in an antique style. Already shabby. This is in many hotels in Thailand. Living creatures in the form of one huge cockroach, centipedes were seen in the room. Ants on the balcony. Do not leave food. The staff is excellent. They try to help in any situation. Breakfasts are monotonous. Meager. There is a swimming pool with sun loungers and umbrellas, but it is located in the middle of the hill. That is, between the lobby and the beach. The road to the beach and back is a steep climb. You can call a shuttle to get down. But only to the pool. Further, to the beach, there are also steep steps down. Passing the beach, you immediately pass 2 unpleasant-smelling streams of water flowing into the sea. Karon beach itself is excellent. But climbing back to the room in the fierce heat, of course, does not at all encourage returning to this hotel again.

The hotel is located in an ideal location on Karon Beach

Everything you need is there

屋裡有蟑螂

I booked 2 rooms in "Baan Karon Hill" a month before, payed for it in full 3 days before check-in. When we arrived at the hotel, Hotel director told me, that there is only 1 room. They couldn't give us 2 rooms, booked and fully payed by me. Hotel director told us to cancel reservation in Agoda and to find another hotel. She told that Agoda refund my money. I think she tried to deceive me, because there was the Cancellation policy to incur a charge of 100% of the booking value. If I canceled I lost my money and booking. We were very tired and agreed to live in old bungalow. It was terrible. But the most terrible was the fact that Hotel director told us "My hotel is so popular, that she don't take into account Agoda and early reservation". I spoke with other guests, they told me the same story. Hotel director sent pregnant woman with 5-yo child in the center of Phuket island it the first day! Because "Baan Karon Hill" didn't have her room. Room that was booked and 100% payed! It's horrible! I read reviews and it's regular problem in "Baan Karon Hill".

We arrived after travelling for over 9 hours shattered and was told we didn't have a room which we had prepaid on a website for the night the lady said she did email us but difficult to check emails when your travelling by boat and coach. We did check emails and she did email us at 6pm considering we could check in from 2 was a little suspicious. She had arranged for us to stay in a sister hotel about 10 mins away we had no choice really it wasn't too bad but air con didn't work so they gave us a fan not great. The next day we were sent a taxi to collect us should have been 10 turned up at 11 so another 1/2 day wasted. The booking was for a bungalow but didn't get this but the bonus was the view from the room was beautiful the room itself was very dated rips in voiles mould on bathroom door and patched up walls where bedroom light used to be also mixed bedding, no hairdryer,mini bar no coffee facilities all were stated on website. Very disappointing. The hill to the beach and pool was the steepest hill I have ever climbed there was a lift in a tuk tuk which we did use twice the guy complained when we asked him and said to walk but my husband had a swollen foot and struggling to walk so he did give us a lift. The pool was ok lots of cracked tiles and very dated the steps to the beach were quite steep but once there the beach was lovely. The lady was very nice but all a in all this was probably one of the worst hotels we have stayed in on our trip.

Not sure what is wrong with this place. Lost my prepaid reservation and gave me the cheapest room even though I showed the confirmation. No service, no bottled water, facilities are in disrepair. Must have been a great place 30 years ago. Now? Not!! (Experienced traveler in Asia and Thailand so trust what I say).