Kalima Resort & Spa Phuket Reviews

Response from Property: Dear x3Applee,Thank you very much for taking the time to share your recent experience with us.We are truly delighted to know that you and your family, especially your daughter, enjoyed a comfortable and memorable stay despite the rainy weather. It is wonderful to hear that our spacious, well-appointed rooms, stunning sea views, and relaxing bathtub added to your enjoyment. We are also pleased that you appreciated the pool area, buffet breakfast with diverse options, and the convenience of our shuttle service to Patong Beach.Your kind compliments on the friendliness and English proficiency of our team are deeply appreciated and will certainly be shared with our staff, as such recognition motivates us to continue delivering exceptional service.At the same time, we sincerely appreciate your constructive feedback regarding accessibility and shelter between buildings. We understand how important these aspects are, particularly during the rainy season, and we will take your comments into careful consideration as we work to enhance the overall guest experience and inclusivity at our resort.Thank you once again for choosing to stay with us and for your thoughtful recommendation. We truly hope to welcome you and your family back in the near future for another memorable experience.Best Regards,Tanyaphat Raheria (Mr.)Resort Manager

Response from Property: Dear Sir/Madam,Thank you very much for taking the time to share your recent experience with us. We are truly pleased to hear that you enjoyed your stay in our One Bedroom Pool Villa and appreciated the stunning views, the private pool, and the attentive service.Your kind mention of Omi is deeply appreciated. We will be sure to pass along your compliments to her, as it will certainly encourage her to continue delivering exceptional service.We sincerely hope to welcome you back again in the near future for another memorable stay.Best Regards,Tanyaphat Raheria (Mr.)Resort Manager

Response from Property: Dear Sir/Madam,Thank you for taking the time to share your experience on recent stay with us.We are pleased to hear that you enjoyed the stunning views and the warm service provided by our team. Your kind words about our staff are sincerely appreciated and will be shared with them as encouragement to continue delivering exceptional hospitality.We also value your comment regarding the condition of the resort. While we take pride in maintaining our facilities, we understand the importance of continual improvements and are actively working on enhancements to ensure our guests continue to enjoy a refreshed and comfortable environment.We hope to have the pleasure of welcoming you back in the future for more seamless and even better experience.Best Regards,Tanyaphat Raheria (Mr.)Resort Manager

Response from Property: Dear Sir/Madam,Thank you very much for sharing your wonderful experience with us. We’re pleased to hear that you enjoyed the variety of our breakfast offerings, the ambiance, and our gym facilities. It’s also great to know our team’s friendliness and attentiveness made a positive impression on your stay. We truly appreciate your comments and look forward to welcoming you back for another memorable experience soon.Best Regards,Tanyaphat Raheria (Mr.)Resort Manager

Response from Property: Dear Sir/Madam,Thank you very much for sharing experience on your recent stay with us. We are glad to hear that you enjoyed our pool facilities and appreciated the cleanliness and service provided by our team. However, we are truly sorry to learn that the resort's location and room accessibility did not meet your expectations.Our hotel is uniquely located on a hillside to offer panoramic views, which sometimes results in longer walking distances and the use of stairs. We understand this may not be convenient for everyone, and we will continue to review ways to better assist guests, including offering buggy service to ease access.Additionally, while the resort focuses on providing a peaceful and private escape away from the bustling city center, we recognize the importance of convenience stores nearby. We will take your feedback into account for future enhancements.Thank you again for sharing your thoughts. Should you plan to visit us again, please let us know your preferences in advance, and we will do our best to assign a room with easier access for your comfort.Best Regards,Tanyaphat Raheria (Mr.)Resort Manager

Response from Property: Dear Aunchalee,Thank you so much for sharing your wonderful experience with us.We’re thrilled to know you had a relaxing stay and loved the beautiful views and our facilities. Your kind comments about our service, cleanliness, and amenities are greatly appreciated. We also take note of your feedback regarding the surroundings and will continue working to improve all aspects of the guest experience.We hope to welcome you back again for another amazing stay.Best Regards,Tanyaphat Raheria (Mr.)Resort Manager

Response from Property: Dear Abdulrahman,Thank you very much for sharing your excellent experience with us. We are delighted that you enjoyed our resort facilities, fabulous breakfast buffet, and friendly staff.We appreciate your feedback regarding the location, and we’re glad our shuttle service to Patong Beach helped make your stay more convenient.We look forward to welcoming you back for another wonderful experience.Best Regards,Tanyaphat Raheria (Mr.)Resort Manager

Response from Property: Dear Waraporn Chueakaew, Thank you very much for sharing your fantastic experience with us. We are truly delighted to hear that your was an unforgettable experience and that you appreciated the stunning architecture, beautifully landscaped gardens, and tranquil atmosphere.It is wonderful to know that you enjoyed your spacious Private Pool Villa and breathtaking views, as well as our top-notch facilities, including the fitness center, spa, and dining options. We are especially pleased that our breakfast buffet selection impressed you and that our location provided easy access to Patong Beach and other attractions.Your kind words about our warm and welcoming staff mean the world to us, and we will be sure to share your feedback with our team. We truly appreciate your high recommendation and look forward to welcoming you back for another exceptional and relaxing stay in the future.Best Regards,Tanyaphat Raheria (Mr.)Resort Manager

Response from Property: Dear Sir/Madam,Thank you very much for sharing experience on your recent stay with us. We are pleased to hear that you and your family enjoyed the peaceful atmosphere, relaxing pool area, and the warm hospitality provided by our team. Your kind words are greatly appreciated.We also sincerely appreciate your constructive feedback regarding the cleanliness of the pool deck. Please be assured that your comments have been shared with the relevant team for immediate attention and improvement, as we continually strive to maintain the highest standards for our valued guests.It was a pleasure having you with us, and we look forward to welcoming you back for an even more enjoyable experience in the future.Best Regards,Tanyaphat Raheria (Mr.)Resort Manager

Response from Property: Dear Chan1028,Thank you very much for sharing an outstanding experience on your recent stay with us.We are truly pleased to hear that you appreciated our prime location, excellent amenities, and the warmth and responsiveness of our team. It is our utmost priority to ensure that all guest requests are handled promptly and with genuine care, and we are delighted that this was reflected during your stay.Your kind words are greatly appreciated and have been shared with our team as encouragement to continue delivering exceptional service.We hope to have the pleasure of welcoming you back again soon for another memorable stay.Best Regards,Tanyaphat Raheria (Mr.)Resort Manager

Response from Property: Dear JeFo,Thank you very much for sharing your experience following your recent stay with us. We sincerely apologize for the inconvenience you experienced with the first room and appreciate your understanding and patience.We’re glad to hear that our team was able to assist you promptly with a room change and that your overall experience turned out to be a positive one. Your satisfaction is very important to us, and we are pleased that we could make things right during your stay.Thank you once again for your valuable feedback. We look forward to welcoming you back for an even more seamless and enjoyable stay in the future.Best Regards,Tanyaphat Ragheria (Mr.)Resort Manager

Response from Property: Dear Po Lin Pauline,Thank you very much for sharing experience on your recent stay with us. We are delighted to hear that you enjoyed our facilities, especially the swimming pool and gym, and that the scenic surroundings added to your overall experience. Your compliments on the friendliness and helpfulness of our staff are truly appreciated and have been shared with the team.We hope to have the pleasure of welcoming you back again for another enjoyable stay.Best Regards,Tanyaphat Raheria (Mr.)Resort Manager