Metadee Concept Hotel

I booked this hotel mainly for my daughter’s birthday, drawn by the kids’ splash pool — but it was closed the entire week without any prior notice, explanation, or alternatives. This was a big letdown, as the pool was the main reason for choosing this hotel. On arrival, the lobby felt temporary and cheap, but it didn’t affect our stay. Our first room had a strong smoke smell despite a non-smoking request, though we were later moved to another clean, spacious, and comfortable room. Service and communication need improvement. The TV promoted spa services, but no one answered the phone. I went down personally, only to be sent to a closed spa. The service was eventually found in a guest room with just one masseur. Housekeeping was slow — an iron took over an hour — and room service also had long waits. We requested birthday decorations (not fulfilled), though a birthday cake was provided. Staff were friendly overall, especially at the restaurant. Despite these downsides, we still loved and enjoyed our stay — the room was very comfortable and made up for many of the disappointments.

體驗過酒店不同風格，泰式木屋和現代酒店。每次體驗不同，前台説4歲以上都收費，但是第一次沒收費，第二次入住特意問了，前台表示12歲一下收費250🐷，不知道是不是寫郵件反饋給酒店，最後沒收費。 酒店泳池還是很滿意，建議不用太早定房間，臨近反而便宜。時間充足可以關注一下。 臨走時覺得應該多訂一天

아주좋아요 직원분들도 상당히 친절합니다 다음여행시 다시 메타디