Best Western Ambassador Motor Lodge
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Pialba
Best Western Ambassador Motor Lodge
Motel
Renovated in 2024
296 Esplanade, Pialba, Queensland, 4655, Australia
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Amenities
Business center
Outdoor swimming pool
Private parkingFree
Luggage storage
Taxi booking service
Wi-Fi in public areas
Golf course
Childcare service
All Amenities
Property Description
Guests staying at this motel can choose from a range of well-presented rooms to satisfy their travelling needs. Each spacious room features comfortable beds, large bathrooms with hairdryer and complimentary toiletries, complimentary high-speed reliable wireless Internet access, reverse cycle split system air conditioning, smart TVs, iron and full size ironing board, refrigerators and tea/coffee making facilities and more. The Best Western Ambassador Motor Lodge also offers undercover off street parking, a laundry and dry-cleaning service, a fully-equipped self-service laundry, plunge pool and BBQ area. The Best Western Ambassador Motor Lodge is ideally located on the Esplanade opposite a lovely sandy beach, ocean walk and bike path. Many restaurants and cafes are within walking distance. This hotel is not pet friendly, no pets permitted onsite. We are also only 200 meters walk from the major shopping and business district and within close proximity to several tourist attractions like WetSide® Water Education Park. The Best Western Ambassador Motor Lodge makes a wonderful base for exploring all of Hervey Bay. Front Desk Hours: Weekdays 7am to 7pm | Weekends Public Holidays: 8am–12pm 2–6pm.
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8.4/10
Very GoodCleanliness8.4
Amenities8.3
Location8.4
Service8.2
All 56 Reviews
Surroundings
Airport: Hervey Bay Airport
(11.0 km)
Airport: Maryborough Airport
(33.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Deluxe Queen Bed And Single Bed Room
1 Queen bed and 1 Single bed
30m² | Floor: 1
Window faces hallway
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Executive Family Room
1 Queen bed and 2 Single bed
30m² | Floor: 1-2
Window faces hallway
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
8
Queen Room
1 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Microwave
Check Availability
1
Executive King Room
1 King bed
38m² | Floor: 2
Window faces hallway
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
Premier Twin Room With Balcony
1 Queen bed and 1 Single bed
Has window
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
5
Suite-1 Queen 1 Single, Non-Smoking, Executive Room, Larger Room, Balcony, Flat Screen Television, Microwave And Refrigerator
1 Queen bed and 1 Single bed
38m² | Floor: 2
Window faces hallway
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
8
Superior King Room with Balcony
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
10
Suite-2 Queen 2 Single Beds, Non-Smoking, Two Bedrooms, Balcony, Flat Screen Television, Work Desk, Microwave And Refrigerator
2 Queen bed and 2 Single bed
59m² | Floor: 2
Window faces hallway
Non-smoking
Air conditioning
Refrigerator
Microwave
Daily housekeeping
Check Availability
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Guest Reviews
8.4/10
Very Good
56 reviews
Verified Reviews- Cleanliness8.4
- Amenities8.3
- Location8.4
- Service8.2
Average for similar properties in Pialba
AI Summary
Consistently praised for spotless, spacious rooms, comfortable beds, and friendly staff. Convenient location near beach, shops, and attractions. Affordable and clean, ideal for families seeking a good night's rest.
Shanice Henaway
February 21, 2025
Stayed at this hotel for 4 night paying over $800. Plus had to pay $200 deposit.
20 mins after checking in and storing my belongings into the hotel room.
The manager had knocked on my door and falsely accused me of smoking ********* in his hotel.
Much to his surprise I was telling the truth and he apologized for the accusation.
Upon check out day. I cleaned the floors and all the rest of it. Took pictures for evidence of room when checked out.
Realised i hadnt been refunded my $200. asked for my deposit refund as it hasn't been put back into my account.
Manager denied paying me my deposit back and claimed that he had to pay his cleaners extra for the extra 40 mins they took to clean UNDER our beds. Which he never stated that would be a reason to withhold my full refund.
I left the room clean, no damages to property upon checkout, As manager instructed. I proved I certainly wasn't smoking ********* in his hotel.
Completed a complaints form about his customer service as he still refusing to give me my $200 deposit.
Will never stay there again.
Services & Amenities
Most Popular Amenities
Business center
Outdoor swimming pool
Private parking
Free
Luggage storage
Taxi booking service
Wi-Fi in public areas
Golf course
Off-site
Childcare service
Additional charge
Bowling alley
Off-site
Snorkeling
Off-site
Surfing
Off-site
Diving
Off-site
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Outdoor swimming pool
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
Luggage storage
Express check-in and check-out
Concierge service
Tour and ticket booking service
Front desk (limited hours)
Languages Spoken
English
Health & Wellness
Golf course
Off-site
Bowling alley
Off-site
Snorkeling
Off-site
Windsurfing
Off-site
Surfing
Off-site
Diving
Off-site
Activities
Fishing
Off-site
Public Areas
Smoking area
No smoking in public areas
BBQ
Garden
Picnic area
Cleaning Services
Laundry service (on-site)
Additional charge
Clothes dryer
Facilities for Children
Childcare service
Additional charge
Business Services
Business center
Postal service
Fax/copying service
Additional charge
Accessibility
Accessible rooms available
Safety & Security
Security personnel
Smoke detector
CCTV in public areas
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: 14:00–19:00
Check-out: Before 10:00
Front desk hours: [Mon-Fri]07:00–19:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern
StyleA la carte
Opening hours[Mon - Sun] 07:00-10:00 Open
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$200.00 (approx. SAR 481.13) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1996
- Renovated: 2024
- Number of Rooms: 21
Guests staying at this motel can choose from a range of well-presented rooms to satisfy their travelling needs. Each spacious room features comfortable beds, large bathrooms with hairdryer and complimentary toiletries, complimentary high-speed reliable wireless Internet access, reverse cycle split system air conditioning, smart TVs, iron and full size ironing board, refrigerators and tea/coffee making facilities and more. The Best Western Ambassador Motor Lodge also offers undercover off street parking, a laundry and dry-cleaning service, a fully-equipped self-service laundry, plunge pool and BBQ area. The Best Western Ambassador Motor Lodge is ideally located on the Esplanade opposite a lovely sandy beach, ocean walk and bike path. Many restaurants and cafes are within walking distance. This hotel is not pet friendly, no pets permitted onsite. We are also only 200 meters walk from the major shopping and business district and within close proximity to several tourist attractions like WetSide® Water Education Park. The Best Western Ambassador Motor Lodge makes a wonderful base for exploring all of Hervey Bay. Front Desk Hours: Weekdays 7am to 7pm | Weekends Public Holidays: 8am–12pm 2–6pm.