The Wayback, Pigeon Forge, A Tribute Portfolio Hotel

No microwave, no clock of any sort and at check out I wasn't asked if I had a good stay. Won't go back.

We stayed for my wife’s 60th. What a joke. The “Presidential” suite is out the back side of the hotel with a great view of a parking lot and dumpsters. The staff takes smoke breaks out side the room so you come back to smoke. Water went out for a day. Hey, maybe let the people paying there know what’s going on before they realize they have no shower. Cable barely worked, had to have maintenance come, hate that. Don’t get fooled by nostalgia, this is motel 6 with less value.

First stay at this hotel and overall a good experience. I got a double bed room for about $125 which I felt was reasonable. It is in a good location in a busy part of Pigeon Forge close to many places to eat, find entertainment or shop. This is an older hotel that has had a good make over. Nothing luxury but has everything you need for a short stay. The room was clean and the bed was comfortable. The breakfast was above average, out of a kitchen and was free with the stay. I would stay here again.

The hotel is in a great location right on the main drag. The signature drinks weren’t great nor was the food. There are so many food options nearby. The pool is heated and was delightful! The staff is well above average!

Best intertaner ever. Grey Galloway is a great Elvis tribute artist. He gives 100% on his performance twice a week. Everyone employed by Wayback are so nice and helpful.

As a loyal Marriott Bonvoy customer, I was extremely disappointed with this property. Unfortunately, the quality fell far below what I’ve come to expect from Marriott. The sheets were subpar—not the crisp, percale linens typically found at Marriott properties. Worse, the bed had debris in it upon arrival, which was unsettling. The bathroom had a significant amount of mold in the shower, which was not only unpleasant but unacceptable. Amenities were also lacking—there were two conditioners instead of a conditioner and a body wash. Housekeeping replaced a glass with one that was clearly dirty, and the towels were very old and scratchy. The pillows were lumpy and uncomfortable, making sleep difficult. The pool was also disappointing—it was extremely cloudy, to the point where I couldn’t even see my feet in the water. The one bright spot was the location—right in the middle of the action—and the staff, who were very friendly and welcoming. However, the service standards and overall upkeep of the property are nowhere near the level Marriott has built its reputation on. Sadly, I left feeling very let down.