MÖVENPICK by ACCOR Guizhou Tianyan

Complaint 1: The hotel lobby is under renovation recently and is not open. There is a temporary lobby on the 3rd floor of the accommodation building, but there is no sign. I had to ask around for a long time before I finally found it. Complaint 2: The hotel is expanding recently, but I want to improve the quality of the current decoration. Look at the phone in the bathroom, the wires of the TV, and there is a big projector on the ceiling of the room. I was startled at first because I thought it was a camera. I don’t know why the projector is facing the bed. It is very likely that this room is a converted corner room. Complaint 3: There are very few hotel staff. There are stargazing activities at night, but there are only two telescopes there, and there is no one to guide. The threshold for stargazing is still relatively high, and it is difficult to find the stars by yourself. Slot 4, the biggest problem is. The sanitation of the room was not very ideal. It felt like no one had lived there for a long time and there was a lot of dust in the corners. The kettle was moldy, which was the most unbearable thing. This is the most expensive hotel in Tianyan, about 1,000 yuan, and the experience is not ideal. Breakfast was ok. The scenery behind the hotel lobby itself is also very nice and looks great in photos.

Facilities: The room is quite spacious, with two 1.5-meter-high beds, suitable for families with children. Hygiene: Although it is in a small town, it is still very clean overall Environment: In a small valley in Kedu Town, quiet. Service: The most praiseworthy thing is their service. When we arrived, it was already very late. The service staff took the initiative to add WeChat and guide us. Because the front desk was under renovation, we moved to Building 3 for check-in. The front desk lady was very considerate. Seeing that the children had not eaten anything because it was too late, she gave them bread as a gift. Thumbs up

Garden-style hotel, the room is large, quiet and clean. The front desk was welcoming.

We spent over 1,600 to book a suite, and the hygiene was just like this.

I don't know if it's because of the renovation, the overall service and hardware are completely out of date The hotel lobby cannot be entered, and you have to check in from the small building next to it, but there is no service staff to guide you throughout the whole process, including breakfast, and you have to rely on the guests to find their way to the restaurant All the service numbers in the room are empty 😂, and the facilities are also relatively old. The fountain is broken and re-glued, the makeup mirror almost fell off after using it, and the toilet paper next to the toilet looks used and feels wet The overall hotel feels like a non-chain 3-4 star hotel, which is too different from the guesthouses in Gansu and Shanxi that I have stayed in. However, I give a thumbs up to the auntie who cooks noodles for breakfast. She is very kind and the service is very good~

Only one building is open, and breakfast is downgraded to simple meals, which is very cheap. If you can't accommodate guests, you can close the business. Although I was forced to upgrade the room, the floor of the room was full of dust, the sofa was stained with oil, the kettle was stained with water, and the bathtub was so dirty that it couldn't be used. It's a pity for the garden environment and hardware facilities. The waiter didn't know anything on the first day of work, and there was no porter. All service telephones were unreachable.