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Door lock on my room did not work, went to front desk and complained. Initially, thought it just did not program correctly. He said the battery on door lock almost die ( sounded like he already knew this but was not going to fix) and I would have to push card in and out quickly while pulling banging on door until it opened. On average probably took 5-10 minute to just get in my room each time I left. Twice I went to front desk because even after 10 minutes I could not get door open. My key card would not open exterior door near my room. Again, asked front desk about it because it was a pain to walk around whole building. His comment too bad, he would tell someone about it. " exercise room" was one broken treadmill. Treadmill worked for a few minutes and screen started flashing and it stopped moving. Complain to front desk, again, they said they would have it looked at. In morning went to see in treadmill was working, and it was unplugged so that was their fix. Complained to front desk and asked for partial refund because room door, outside door and exercise room all broken. The room had a nasty smell to it. They said they would not do anything because I never complained about anything. Well, I guess if your employee was too lazy to write anything down about the 4 times I did. FYI, while there I found out there are more than 4 other hotels, that are nicer looking and same price within walking distance. I almost checked out as soon as door would not open first time. Really wish I had. No reason to stay at such a poor maintained place when so many better option.

We have stayed here before. The rooms are always clean but dated. That isn't an issue for me. Everything works and the towels are pretty nice for a hotel at this price point. It's close to lots of dining and shopping. Parking is plentiful. Front desk staff are friendly. Though the day we were leaving housekeeping spotted my husband carrying some of our bags to the car and, assuming we had checked out, knocked at the door while I was dressing. At first I thought he was returning for something but thought to call out before opening the door. At least they knocked. Breakfast was less than last year but I understand the stress of risking costs (our group room rate was the same or nearly that we had previously paid.) Again not sure huge issue for me. Choose this place if it meets your needs.

Wonderful Place To Stay! We stayed 3 nights. Our room was clean and comfortable. The hotel was easy driving distance to the Football Hall of Fame, restaurants and shopping. Front staff energetic and personable.

Overnight stay. Morning breakfast was so so. Cold, not even room air temperature, biscuits were only half warmed up by the nicely warm gravy. Scrambled eggs needed to be drained as they seemed to be soaking in liquid. Coffee flavor seemed blah.

Hotel staff was FAST and friendly. Regular hotel room, clean. Soft Blbeds need to be replaced, they dip in the middle and are just too soft for a great nights sleep.

Clean and comfortable Nothing fancy, but clean and comfortable. Just what we needed passing through. Would stay again.