مستخدم نزيل
28 يوليو 2022
I chose this hotel after seeing the beautiful pictures of the rooms on Booking. Unfortunately, this photos have nothing to do with the reality. At Anna Plakias I found : - dirty room with old furniture - dirty bathroom, with traces of dirt on the toilet bowl - strong smell of sewage in the bathroom, strong smell of mold in the room (too bad that the smell can not be shown in the photos) - broken insect curtain, and probably that’s why I found a scorpion in the room (I have a video with this scorpion) There is no receptionist in this hotel, there is no manager, there is only a cleaning lady who does the cleaning. She is also a receptionist - probably that's why the cleaning isn’t done properly. I paid in advance according to the hotel policy. We were forced by the context to stay one night here (after we paid in advance for 5 nights). The owner did not want to give us a refund, despite the obvious evidence of dirt. Please see the pictures below, which show the dirt in this hotel. Basically the owner lied us with beautiful and unrealistic pictures (posted on booking), he took our money in advance and that was all. We were fooled, we were stolen, we paid for a room which looks beautiful and clean in pictures, but in reality is dirty, making impossible to stay. They offered us (by phone ) another room, but we didn't want to stay in such unsanitary conditions (offered by this hotel). I think that our pictures speak for themselves.
ترجمة