مستخدم نزيل
19 يوليو 2025
Contessina Suites & Spa Tsilivi (Planos) Exceptional staff justifies their 5 star rating An exceptional hotel well supported by its 5 star rating. You may chuckle but we often include in our reviews of hotels details such as the quality of the “NOTES” writing pad and thickness of the toilet paper. In both cases these were of a much better quality than expected even for a 5 star hotel Good food and exceptionally clean throughout. For example orange juice at breakfast was freshly squeezed, not concentrate from a carton. Staff and GM are highly responsive and terrific ambassadors for the brand. We especially bonded with Sarah Laird (Room Division Manager) who went further than many would to arrange a change of room due to a delay at the start of the season. Athena Restaurant Manager during our stay worked tirelessly to ensure a well-run operation whilst Emilia, front desk was perfect for that role. The main dislike was constant background music, especially from outside bars. We appreciate this is down to personal preference but perhaps suggest to guests they use their own personal sound devices ensuring privacy for all guests. Better still as we have experienced in other 4 and 5 star hotels; offer a quiet zone. A full length mirror in the bedroom would be a welcome finishing touch. There are no sink plugs so hand basins rely on running tap water which is wasteful and contradicts the otherwise commendable hotel’s environmental green policy. Shame that Greece now charges a mandatory sliding accommodation tax which peaks at Euros 15 per room per night, payable on arrival. For a nearby hairdresser we would recommend Tsilivi Hair Studio owned by Toula, a native from Finland.
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