Holiday Inn Club Vacations Timber Creek Resort at de Soto by IHG

We were very disappointed by our stay. The morning started off with getting breakfast ready for our kids and finding that there were ants that had taken over the box of food on the counter, and were all over the counter. Maintenance came about an hour later (when they started their shift) to spray. However, the issue seems much deeper than spraying can deal with as the ants continued to be on the counter and they seemed to come from the wall. It’s possible this was just in our room and not the whole complex. The pool closed an hour early the night we arrived, it closed at 3 the next day and supposed to reopen at 4:30 but it did not. This was due to no lifeguards on duty. We had been outside earlier in the day and were very much looking forward to the pool. Since we’re in the middle of the heat wave and on summer vacation, the pool was a large reason we booked this hotel and only part of our family was able to be in there for about 45 minutes. Due to the continuing ant problem and lack of pool access, we did receive a refund for one night (only after reaching out above the on-site hotel management). I do not normally leave bad reviews, but want to save another family the experience that we had.

I pay way to much for IHG signature for this place -all I could hear was the people above us walking back and forth and the water running thru the building —- must say cute place but not for what I pay every month! Only a few restaurants around and 15-20 minutes away

Many things to do if you don't want to go anywhere. Close to shopping, restaurant.