Premier Inn Plymouth City Centre (Derry's Cross)

I stayed at this hotel again recently while on a business trip, and once again it didn’t disappoint. The overall experience was excellent — the hotel is clean, comfortable, and well-located for my needs. The breakfast was great, with a good variety of fresh options to start the day right. A special mention goes to Lily at the front desk, who was exceptionally welcoming and helpful throughout my stay. Her friendly attitude and professionalism made a real difference and added a personal touch to the experience. Highly recommended for both business and leisure stays — I’ll definitely be back.

The staff where very friendly, hotel clean with everything you expect at a Premier. The breakfast, however, was one of the best ones we have had in a Premier! Chrissie the chef was very friendly and her breakfast was perfect, especially the mushrooms! Excellent

Uncomfortable Bed and Pillows: The mattress was uncomfortably hard, the bed frame was noisy, and the pillows were excessively firm. This combination significantly impacted my ability to get a restful night's sleep. Excessive Noise: The room doors throughout the hotel seemed to slam with such force that the wall in my room physically shook, waking me up multiple times during both nights. This made a peaceful stay impossible. Maintenance Issues: The net curtain pole fell down as it appeared to be held up only by a tension rod. The iron provided was cracked and broken, lacking a lid on the water reservoir. The TV remote control buttons were sticky, causing them to not work. There were noticeable cobwebs by the curtains.

Best Premiere Inn we’ve stayed at room was lovely and clean bed very comfortable food was excellent the chef cooked a perfect steak on both nights we were there breakfast was very good nice choice and all hot also the two girls Terrie and Natalia (think that’s the right spelling)who greeted us when we arrived looked after us while checking in and again in the restaurant later made us feel very welcome will definitely be going back

I recently stayed at the Premier Inn City Centre in Plymouth and was thoroughly impressed from start to finish. The room was clean, comfortable, and perfectly located for exploring the city. What truly stood out, however, was the service, especially from Chrissie. She was, without a doubt, the most attentive and professional employee I have ever encountered. Her genuine warmth, attention to detail, and ability to make guests feel welcome was unmatched. She went above and beyond throughout my stay and made a real difference to the overall experience. I also dined in the on-site restaurant and was delighted by the quality of the food. The steak I ordered was expertly cooked. Tender, flavorful, and prepared exactly to my liking. It was clear the kitchen takes pride in what they serve. Highly recommend this hotel for anyone visiting Plymouth. I’ll definitely be returning!

Came with my partner to the hotel and had a lovely stay. Excellent location and friendly, smiley staff. Gorgeous food. We were chatting to the chef Christina? on her break who was so welcoming and gave us lots of excellent local spots to try. Thank you for a wonderful stay. We will be back soon x