شاتو ريزورت آند كونفرنس سنتر

Very good location

the hotel was great nice restaurant good service which is more than could be said about the booking agency

The hotel is amazing the staff are really nice the two problems is that the first floor is really crowded and I left the room and I came back and one of the staff cleaned the room and I feel like that’s a waste of privacy and the two really good things about the hotel is there is a lot of activity’s well I tried to go the gym and there was a girl that was calling there guardian and I felt a bit scared so I just left.

There's nothing good that i would say about my last stay at that hotel. i had an event scheduled. This was my 3 events. The hotel never advised me that the entire main floor was under construction. This was a very important event. The ballroom was smelly, the changing room smelly and hot. Complaints made from the first day. when I asked Michele why she didn't tell me about the construction --"Her answer what were you going to do Cancel, you have a contract I told her my contract didn't say my business and clients would be walking into a full construction in addition, i became very allergic to the huge amount of dust. The sleeping area closest to the door was dusty, moldy and smelly. all the furniture covered; the reception area covered. Our guest sleeping room, bathroom leaking with nothing done. This was a great hotel. i honestly, cannot say that after my experience. as of today, No one at the hotel, the GM or owner returned my email or call. This is highly unprofessional and a shame.

Don’t be fooled by the photos this place look worse than a homeless shelter. Pure filth!!!! There were bugs in the chair and along the thermostat the bath tub was either eroding or just breaking up but no way could anyone bathe there. There was mold in every corner of the bathroom .The carpet was filthy all over the resort I went to the 3rd floor thinking .maybe I just got a dirty floor.the third floor was dirty as well I thought to my self no wonder it was $80 on a Wednesday .the breakfast is for purchase there is no complimentary. I’m glad I was alone and only booked for one day. They know they are up in the mountains and it’s not easy to find another location. Take my word and find something else.

We used to stay here annually around 2010 and it was such a nice place. It was clean, with the workout room, pool and hot tub, sauna and game room with a restaurant and beautiful views. Sadly, it’s gone downhill. The staff is not friendly, the place smells musty and gross, only one elevator works and it sounds and feels like it’s on its last legs, the restaurant is only open weekends now, so if you want dinner or breakfast, you have to find it, so plan for that. We got off the elevator on the third floor and an odor immediately smacks you in the face. The walls had stuff on them, the nightstand was sticky and gross, the lampshade was broken. The bedskirt had white and brown stains all over it, there are BEDBUG droppings all over the walls. I checked the beds and furniture thoroughly because I had my toddler with me and leaving at 8pm wasn’t ideal and the boxsprings and mattresses looked new, so I’m hoping it was an old, now inactive infestation. The shower takes forever to get hot, and then is really hard to cool down, so be careful you don’t get burned. Give it about 5-10 minutes to make sure the temperature is right. The hot tub is gone. The pool is okay, sauna is still there, but I didnt go in. The fitness room is all cardio equipment, didn’t try to see if it worked because I was skeeved out and didn’t want to risk getting some kind of infection. It’s a cheap hotel, but in my opinion, not worth it. Splurge on a little bit nicer of a place so you don’t risk taking bugs home.