مستخدم نزيل
10 يونيو 2025
I stayed at the Dahlia Boutique Hotel in May 2025 as part of an Intrepid Travel group. Unfortunately, during my stay, a serious security incident occurred involving the room safe. When I reported that the safe in my room wasn’t working, hotel staff came to repair it. After placing my valuables inside, I later discovered that high-denomination currency had been discreetly tampered with and replaced with lower-value notes. Other members of our group also reported their safes were not working upon arrival, raising concerns that this may be a pattern. The fact that the issue occurred after reporting the faulty safe is especially troubling. Advice to future guests: • Do not store valuables in the in-room safe, even if it appears to be functioning. • Use tamper-evident envelopes or photograph/document valuables before storing. This experience was disappointing and distressing. I strongly urge the hotel to review its internal controls and ensure stronger protections for guest property.
ترجمة