مستخدم نزيل
1 مايو 2025
Location is okay. However the food was very ordinary and bordering on the lower side. Services were definately poor. It required a lot of coaxing to get things done. Maintenance of the rooms definately poor. A couple of incidents i would like to mention . On check in the room key provided by the front desk did not work. The room had to be opened by the master key. Replacement of the key done after personally going down to the reception and speak to the person harshly.
On 30 april some group was present for lunch in the dining room. Food in most trays was finished. We were asked to wait for 10 mins however it was amzing to see the staff serving food the the guests on the tables while buffet trays remained empty. Regular guests staying in the hotel were ignored. This is something i have never sees in my life.
The hotel needs to decide between regular guests or some events.
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