Pontypool

Enjoyed my stay at Premier Inn Pontypool. Such an easy check in experience with knowledge and friendly team. The room although dated was very clean couldn’t have faulted it. Topped with a lush breakfast the following morning, that started my day off right.

Rather inconvenient location unless you have a car. To walk from the canal take the path beside the aqueduct down to the river. After about 100m a path on the right comes out opposite the road to the Premier Inn. There are other paths from the canal across the wasteland beside Facets bathroom store. The hotel is about 30 minutes walk from the town centre and Tesco superstore, but only 10 minutes from the station, via the canal. Harvester and Macdonalds are very close. Very quiet given it's location on a small industrial estate and close to the main road. Decor is getting a bit tatty, but otherwise much like all Premier Inn's.

The room was warm, quiet and bed comfy. Breakfast was nice but not a buffet, didn't matter to us. The staff were all very friendly and helpful. On the downside, the coffee was cold from the machine and no orange juice. The towels in the room were discoloured and old and there were no usb ports in the room.

My experience of the premier inn was amazing. The quality of the customer service was great they made my experience nice and easy and I would recommend a night in this establishment. The gentleman at breakfast was very helpful and his table service was great. The food was well cooked and very enjoyable, it satisfied my taste needs.

Staff are fabulous, breakfast freshly cooked , good nights sleep. Quiet hotel , unlike the other in the area! I now regularly stay here when visiting elderly parents and for catching up with friends. Iif you want to feel safe, have a good nights sleep and know the staff really care then this is the place to go in Pontypool.

Thankyou for making this a wonderfull experience, the bed was so comfy the pillows out if this world. We booked breakfast and couldn't be disappointed the food was amazing. I have left the best untill last and that is the impeccable attention to detail from all the staff, shout out to the chef she is amazing.