Sunny Poreč by Valamar, ex Crystal

Everything was great, food, pool, rooms, cleaning and changing towels every day, every employee is trying to please guest. And beach Brulo is wonderful!

The vacation and stay at the Suny Valamar hotel is commendable. From the staff, who are absolutely professional and kind, to the food that has something for everyone and is of high quality, and what is very important, a lot of local ingredients. The entire hotel complex is for all needs.

Strandlage gut, Essen gut, aber nur 2 Getränkespender für das gesamte Restaurant. Personal freundlich, Getränkepreise überzogen,4-5€ für 0,2 - 0,25l beim Abendessen und an der Hotelbar. Zimmer renovierungsbedürftig, Putz platzt ab. Bad aus 5 Verschiedenen Fliesen zusammengebastelt. Sauberkeit bei Ankunft top, Reinigung während dem Aufenthalt eher weniger.

Good day, our impressions regarding our staying are absolutely terrible. We are regular customers of Valamar, and we were here more than 15 times. We are shocked about the quality of service, nothing has been provided us in our room. Got nothing: teapot was absent, glasses were absent, slippers and bath robes were also absent, are you serious thinking that it is four star level hotel??? We are so disappointed. Even shampoo and body gel was not granted, only one big bottle which is called three in one( shampoo, gel, conditioner) Is it normal?? We are coming in the most boiling and stifling time during the summer season and neither one nor two bottles has not been placed in our room. Is it also right, especially considering the fact that I came with an elderly woman?? Last time here was in 2021 and everything was much more better and it freaks out the imagination. We wouldn’t recommend your hotel to other partners&friends…

This is an excellent hotel in a beautiful location. Firstly, be careful if you book with Thomas Cook because they use a third party airline TUI and your baggage allowance is only two cases which fit in overhead lockers, so you must pay extra for 1/2 20kg cases. also, you have to pay for your own transport from Pula airport to this hotel, about Euro 140.00 each way. This hotel is highly recommended if you have children, there is much for them to do at the hotel and also in the surrounding area as you walk into the town. The food is good. Breakfast is well laid out and there is a very good choice. The Brunch from 11.00 to 13.00 is also very good. The evening meals are of the same quality and selection is by buffet as are the rest of the meals here, you serve yourself. Beware though, the restaurant can get very crowded when it opens at 19.00 and it may take some time as you have to queue up behind as many as to 20 people before you can chose your meal. It would probably be more civilised if the hotel had two sittings, one at 19.00 and one at 20.00. Our room was classed as superior but it was far from that. It was in fact very small. In comparison to a Premier Inn room back in the UK, Premier Inn rooms are far bigger. Maybe we just happened on a very small room in this hotel. The cleaning of the room is daily if that's what you want and is excellent. Fresh towels every day. The staff on the reception desk are also very helpful.

Staff, food, cleanliness and location, TOP. We have been to Valamar hotels several times in different places in Croatia and we are always very satisfied. Each hotel has at least 2 or more restaurants or bars. Lots of choice for everyone. We choose Hotels with Mara Club because of our 6 year old boy. I highly recommend it.