Hotel Magpie Residency

I had booked this hotel based on the photos available. However in reality the interiors were very poor and i felt it was overpriced.

The rooms were a little smaller than expected, the mattresses of the deluxe rooms were good.

The only good thing about the property is that it is near to the airport....around 3-4 Km. The property seems to be run like a family owned business. The same person handles bookings, reception, restaurant and other services....Mr Nitin. While making room booking online, the room details mentioned was an extra-large double bed (181-210 cm wide). However none of the rooms had even a King size bed (only queen sized beds were available). To top it all, the manager tried to brush it off as to why we are concerned about the size of bed and that "bed size is not such a big deal"! There were cockroaches in the rooms. Noise was a constant issue; in fact my child got scared with the sudden whirring of the water motor running at around 11pm in the night. The saddest part is that a lot of things mentioned online like sound-proofing, king size/extra large beds are not actually true; customers depend on the details mentioned online for true services onsite. Housekeeping was not up to the mark. The less said about the breakfast the better. On one day, there was just cold noodles and tea for breakfast; the other day I did not bother to have breakfast in the hotel restaurant. We could hear disgruntled voices of other guests as well. The smooth talking from the manager did not help as no ground efforts to improve any services was made. In fact Mr Nitin offered to reduce the charges if we cancelled our online booking made through *********** which I flatly refused. After that he was really rude with us. For the first time we felt let down on a stay booking made online.

I had great conversations with Nitin. He treated us so good. He arranged motor bikes for us, booked tickets in cruise, arranged cab services in other island,etc. They are doing a expert travel guides for all of their customers and this is simply the best experience I can think of. We felt so safe…..