Beaches Holiday Apartments - Official Onsite Reception & Check IN

We did not like the room we were allocated on ground level - Room 302. Horrible , not up to standard. We were moved to Room 320 and first level after two days. Thank you for moving us. We thoroughly enjoyed the rest of our stay. A great location. Easy walk to restaurants etc. we will go back.

Booked 2br through intermediary company. Car parks marked with apartment numbers so utilised the one belonging to the apartment. The apartment was on the ground floor in the corner so could see it got no light on balcony - so washing had difficulty drying. Open kitchen, dining and lounge area which was a very good size. No sheers on the windows so everyone could see into the bedrooms, lounge and kitchen areas. No privacy. Floors were very dirty and that was when I cleaned a small portion with a wipe (will not show you the photo as it was gross). Toilet paper was already used and not much left in the roll. Pillows were musty and long overdue for a replacement. Sheets were very cheap hotel quality and were very stiff like paper. Blankets smelt like they hadn’t been washed in a while and were musty. As someone also mentioned there’s occasionally a loud sound from the hot water service or something which scared the begeezes out of me each time it occurred at night. Pool wooden decking got hot quickly so it was something to be mindful of. A shared bbq so we didn’t cook our own dinner the whole time and food cost more this trip. Port Douglas is a very humid environment and it appears Beaches does not renew its furnishings often enough as compared to other resorts we’ve previously stayed in Port Douglas. Considering the price we paid we do not recommend Beaches and will not stay there again.

Fantastic stay at beautiful Beaches Port Douglas! Mitchell the Op Manager and the whole team went above & beyond to help our group of close friends and family secure great apartments for our dates! This accomm has gorgeous beach & pool views with beautiful modern open plan appartments! We have stayed in many places in PD and this definitely tops the lot!!! Stunning