Kittiwake House

Kittiwake House was an excellent place to stay in Port Erin and a very convenient base for exploring all of Isle of Man. There's so much within a short walk (Tesco, restaurants, takeaway, The Isle of Man Railway, etc) that a handier location is hard to imagine. The view over the strand to the bay and surrounding cliffs is magnificent. The flat makes a nice home away from home for all the needs and comforts during travel, and we appreciated being able to spread out and eat at home for some meals. One temporary challenge we had was that parking is on-street parking that, while free, isn't always available. We arrived during a beautiful beach day, and all nearby street parking was occupied. We had to begin sightseeing straightaway and return later in the day when people began leaving the beach. Overall, great holiday!

The area was nice along with a lovely sea view, but on our second night here we noticed bed bugs in one of the beds, the moved us to another apartment but still didn't feel particularly clean, and i have returned home to find out that I have contracted scabies after staying a weekend here. The manager Dave refunded half of the cost when we found bed bugs but am still waiting to hear back off of him for some sort of compensation after being diagnosed with scabies. Would not stay here again.

Beautiful location overlooking bay. Able to enjoy lovely sunsets from the rooms. Electricity included as didn't need to top up meter. Wrong invoice and receipt left but able to speak to helpful resident on ground floor. check in easy.

Booked this hotel as working local for a week … woke up on the thursday morning early covered head to to in bed bug bites Went down and contacted reception immediately and was replied with “ not again though we got rid of them “ Then asked if i had been staying in the single room or double room told them the room with the two single beds And was met with oh thats weird it is normally the other room … Contacted the owner asking for him to cover the cost of the clothes and suitcase i had chucked away ( think fair considering not an isolated incident ) he also said that there was no signs of bed bugs in the room ( as you can see by the pictures there was 2 dead beg buds left on the bed ) … if you want to chance it go ahead

If disappointment had a location, it would be Kittiwake House, mismanaged by Dave. The moment I stepped into the room, a nauseating stench of neglect hit me. It was as if the sheets had been marinating in dampness and the towels, reeking of a week's worth of use, mocked basic hygiene. The electricity meter saga was a cruel joke. Presented as a 'minor' additional charge, it quickly morphed into a daylight robbery. The initial £5 credit vanished within hours, and the subsequent top-up rates were absurdly inflated. When we reached out to Dave, hoping for understanding or a solution, we were met with contempt. His rudeness peaked when he hung up on us, bluntly refusing to cancel our next night's stay or offer any form of refund. He audaciously claimed that £2 a day was more than adequate, which barely powered the heating for a few hours. Adding insult to injury, after we decided to leave due to these intolerable conditions, Dave cancelled our booking and falsely marked us as a 'no-show', effectively silencing our chance to formally review on the booking platform. This underhanded tactic to prevent honest feedback will not go unnoticed, especially since I have photographic evidence I did in fact stay. Claiming a 4-star rating, Kittiwake House is a masterclass in deception. From its hidden costs to its appalling hygiene standards, it's an establishment that not only falls short of basic hospitality norms but also redefines the lows to which a lodging can sink.

My grandson and I come for a few days each year and Kittiwake House suits us down to the ground. Our room had stunning views of the amazing Port Erin beach. The electricity is metered but there is sometimes enough credit on the meter for a summer visit. We love returning.