مستخدم نزيل
19 يوليو 2025
When we saw the room which was a suite overlooking the ocean, we were so excited. Things went downhill from there. There was a little air conditioner going in the living room. The bedroom just had an oscillating fan. When we came back from dinner, much to our surprise, the room had not cooled down at all. It was miserably hot. (Were they baking muffins in the kitchen below us?) It wasn’t until about 3:00 AM that the temperature in the room became comfortable and I was able to sleep. I personally think there is no excuse for this. When my alarm went off at 7:30 AM, I dragged myself from the bed and went to the shower. There to greet me was a trickle of water from the shower head. I have long hair and it took me forever to get things done. The breakfast, which I assumed would be fantastic based on all of the rave reviews, was minimal. Not a scone nor a pancake to be found. The coffee was literally brewed on an ancient double-pot device I haven’t seen since the TV show, Alice. Furthermore, they filled the machine with a pitcher of cloudy water clearly from the hot tap just so you could be sure to get your heavy dose of heavy metals for the day. I ate nothing. We paid $278 for the room. After check-in, there is literally no one at the front desk ever again, including in the morning. I think you can guess why that is. They don’t want to hear the complaints. They don’t want to give you any kind of rebate on your room for all of the inconvenience you endured such as losing FIVE hours of sleep.
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