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Nice place to stay however we should have been told at check in that there would be noisy trades starting work at 7 am. We may have stayed some where else.

We stayed at the hotel for pne night on a drive down the Gold Coast. The location was really good to explore the local area. Our room overlooked the pool and Port Macquarie. Our 10 Year old really enjoyed the pool eventhough we arrived in the evening. There was a steak night special the evening we stayed and must say it was one of the best steaks we've had, really good value. The staff were really helpful and accommodating to any requests. There was also free parking and a really nice time. Tea and coffee making facilities were good. Thank you.

Our stays was wonderful until we turned up for breakfast.. 3 of us stayed and our booking included breakfast.. on arriving we were told we had only paid for 2 not 3 to eat.. the girl went to check and did not come back to provide an update.. so not knowing what was going on only 2 of us ate. We go to check out.. the women who was on this morning was extremely rude.. she would not accept our 10% off voucher for our dinner as she was not able to change the amount spent?? This seemed ridiculous. So we had to pay full price for dinner.. then the breakfast drama .. I told her I would not be paying for 3rd person as they didn’t eat and as far as I’m concerned we had already paid.. she huffed and puffed said that this makes things hard for her!! She then spoke to me like absolute crap and said next time book direct not through ******* and ask the appropriate questions!! Even asking for a receipt was a drama.. honestly if you want people to return then remove this women from your front desk as her manner and attitude will not be good for your business. And to the girl in the restaurant this morning maybe learn some communication skills and if you are questioning a customer have the decency to come back and provide them an update.. this put a complete downer on our stay and I doubt we will be returning