Cascada Thermal Springs & Hotel

Excellent accommodations with nice amenities. Friendly and accommodating staff. The Thermal Spa experience is simply amazing. Terra Mae is also an excellent restaurant with unique and delicious options. Perfect addition to a foodie town.

I have a few observations to share about this hotel. The staff were all very pleasant and helpful. The issues I had with this hotel is that there really isn't an area for guests to sit outside, such as a patio or pool area or even a nice, indoor area with comfortable chairs. The rooms do not have balconies. The pool that is pictured is only able to be used during your three-hour scheduled thermal spa time (which is an extra fee). The picture of the pool on their site makes it appear that it is an area that can be used by all hotel guests. It should be stated clearly that the pool is not able to be accessed by hotel guests other than during your spa reservation time. There was really no where to go other than the lobby that consisted of benches and tables in a tiered setting and my room. The mattress, in my opinion, was not luxurious or very comfortable for a brand new hotel. There is only one chair at the desk to sit on. The headboard has a lit up panel on each side to operate the lights and curtains above a teeny, tiny shelf that might fit a bottle of water. Cool idea except when you want it to be dark when you go to sleep! The bathroom sink top has very little space to set any toiletries. The TV only had 20 local channels with old reruns. But - there is a large refrigerator and freezer, small dishwasher and washer and dryer!! There is also a nice weight room and cardio room. The area where this hotel is located is rather run down so a hotel in this price range seems oddly located in this area.

Our stay was absolutely amazing! The hotel is gorgeous, we loved the decor and the atmosphere is very calming and welcoming. The staff is so friendly and supportive! Charlee at the front desk is lovely, actually all the staff we met were very friendly and they seemed to really be comfortable in the environment, that’s very important to me to know that the staff is happy and treated well. The Manager Alex was also extremely nice and welcoming, she has a great team and we appreciate the hospitality! The sky lounge was so cozy and comfy! So many amenities and the bed was Divine! We also enjoyed the Thermal Springs you will be blown away by the ambiance of it all. This staycation was a 10/10! Thank you! Kia & Deja

Did a staycation here and loved it. We went to the thermal springs, got a facial, took a group fitness class and ate at Terra Mae, so I’d say we got to experience almost all the hotel had to offer. The spa experience is first rate here in Portland. The staff were welcoming, the facilities felt luxurious, and the service was great. The room was also nice although a little overly tech-reliant. It was cool to figure out the curtains were button operated and the stove was an invisible induction one, but not everything was intuitive or user friendly. I’m only sharing this as it was the only gripe we had about the place. The wristband keys were very useful to go to all parts of the hotel. Alberta is fun but as locals we come to the street often, but it is great you can walk to all along the neighborhood. We have two little kids and didn’t bring them and we’re glad to have left them home. The hotel is more adult oriented, Alberta’s a nice spot for families but kids can get bored without much to do inside the hotel. Overall, I enjoyed it much more than my spa experience at the Portland Ritz. I will be going to back to the Spa and will be recommending the hotel to my visitors from out of state.

This is by far one of the best hotels that I have ever stayed in!! My husband and I visited last weekend just to unwind and relax for a bit and boy was this the right place to go. From their excellent staff to the amazing facilities this was by far a weekend to remember! The beds were very comfortable, I loved how the rooms were laid out with a little kitchenette, which came in handy. And what a cool neighborhood that this hotel is based out of. We had an endless assortment of bars and restaurants to choose from in the immediate location of the hotel. The yoga class that we took on Sunday morning was very rejuvenated for us. We will definitely be back and will bring friends with us. Thank you, Cascada.

Location: Neighborhood somewhat run down. Difficult street parking. No valet requiring guests to find own on street parking. Rooms: Imagine if Ikea was to open a hotel. Room much smaller than pictures suggest. Value: Priced as a higher end property in Portland, but more of a 3 star experience. Service: Staff was kind and attentive. We had 5 nights in the sky loft room booked. Upon check-in staff was kind and helpful. The room was much smaller than expected and not as luxurious as expected. We spent one night and moved to the Ritz for the rest of our stay. The Ritz was about the same price.