Apartamentos the Arc Carrís

離Flix bus 僅20分鐘uber車程 🏃 地理位置絕佳 💕 老城區隧道口，近碼頭，樓下就是價廉物美超市 ～ 公寓在斜對面的（合作）酒店辦理入住後，拿到密碼鎖一鍵到底 ～ 除了裝修較新有一點點氣味，其它滿意，願意下次繼續入住 ☺️

The apartments are located 2 minutes from the river which has lots of cafes and places to eat. There is a lot of traffic but the flat has good noise insulation There are a range of apartments in the block which is opposite the hotel. We had a 2 bed which had a large and a small double room. The bed was very comfortable. The living area was a good size with a sofa bed a table for 6 . A separate kitchen area had a microwave and 2 electric rings. The main problem was the tv, it was 32 inches and NO smart function. You cannot access Netflix or cast any content. For an apartment of this grade that is uncceptable.

密碼失效，WIFI無法使用 房間不在主樓，在斜對面一個不起眼的“窗子”處，左邊是一家餐廳，右邊是一個超市，不起眼的小窗。需要輸入密碼進入。一共住了3晚，第1晚沒事，第2晚回到酒店發現密碼失效，去前台，工作人員帶領我用超級密碼進入公寓和我的房間。洗澡後發現wifi失效，電話也失效，衹能打國際長途給酒店前台詢問狀況，説是第二天8點會有人來修。但其實衹有wifi第二天修好，房間密碼到第4天早上退房依然沒有修復，每次回房間都要讓前台帶我回房間。

Bellissimo appartamento a due passi dal porto, molto grande e curato. Rapporto qualità prezzo ottimo! Abbiamo noleggiato la macchina e facilmente trovavamo parcheggio a circa 4- 5 minuti dall'appartamento. Personale gentile e disponibile. Ottima esperienza

I highly recommend staying at the Apartamentos The Arc Carris when you are in Porto. Beautiful modern room, kitchen and bathroom. A large deck with table and chairs overlooks the street. One block away from the river. A unique feature is the entrance. It takes you through a large one way window. Very Alice in Wonderland like. I was staying there alone and felt incredibly safe.

Overall, the apartment itself was great for a family or a traveling party of more than three people. It was spacious, clean, and well-equipped. However, I was very disappointed with the quality of sleep and the level of service I received. Specifically, the air conditioning in our apartment was out of order for the entire duration of our five-night stay. Despite following up with the front desk five times within the first three days, the issue was never resolved. After that point, we gave up on further requests. The lack of air conditioning significantly impacted the quality of our sleep throughout our stay. Keeping the windows open to try to cool the room resulted in excessive noise from the very busy streets below, making it difficult to sleep. Conversely, keeping the windows closed led to a hot and uncomfortable room overnight. The fan that was provided did not offer sufficient relief. What was particularly surprising was the inconsistent and unhelpful responses from the front desk staff. Each time we inquired about the air conditioning, it was treated as a new issue. The common responses were "we'll send someone to check" or assurances that it would be fixed the following day. Unfortunately, the air conditioning was never repaired. Upon requesting for compensation for our stay, The front desk nor the revenue management responded to our request.