Residencial Porto Novo - Alojamento Local

You get what you pay for Hotel is very fun down Reception staff very unfriendly Don’t take credit card and insist on cash before they give you a room key….even at 1230am Room was facing the street and it was extremely noisy all night On a positive note it was cheap and reasonably located for the old town

The location is convenient, but the dirtiness and rudeness of the staff doesn't make it worthy. Everything is filthy, mold and dust, and stains in bed covers (new ones,not cleaned). It is not cheap and in my opinion it's not worth it. It is one of the filthiest places I've ever been and I am use to travel all around the world.I wouldn't recommend it.

Quarto interior sem janelas para a rua, com humidade nos tetos e paredes. O cheiro da canalização dentro do quarto é insuportável. Apenas fica a simpatia do pessoal. O que consideravamos ser um fim de semana de grande interesse, acabou por ser um fim de semana de desilusão. Aproveitou-sr as vistas, outros cheiros, paladares e simpatia das gentes do norte.

Went for low cost. It was a bit overrated.

Tinha feito uma reserva para esta residencial já há uns meses para pernoitarmos 1 noite no Porto porque chegávamos tarde e aquela hora já não havia autocarros para o sítio onde íamos. Portanto reservei um quarto duplo para mim e para a minha esposa apenas para descansar umas horas,antes de voltarmos a retomar viagem. Qual não é o nosso espanto, chegamos à residencial, estava o proprietário e a funcionária à nossa espera, quando já o tinha avisado atempadamente que iriamos chegar por volta das 21h, mas o voo atrasou 2h. Mas não é esse o cerne da questão... fomos comer algo e no regresso queríamos descansar. A minha esposa notou que os lençóis estavam manchados, tivemos que dormir vestidos,por cima da roupa e apenas com uma colcha por cima,visto não nos atrevermos a dormir nos lençóis. O resto poderão ver nas fotos,a falta de limpeza era gritante,tinhamos intenções de sair por volta das 6h da manhã eram 5.30h já tinhamos saído.

Positive: Location Negative: -) That you have to ring the bell always when you want to enter the house. -) Furthermore, I didn't like, that I had to hand in the keys whenever I went out. -) Wifi Code isn't mentioned at check in. When I asked for the wifi code, the reception lady pointed on a piece of paper sticked onto the reception wall. -) At the day of arrival there was no heater in my room (although "heating" is stated in ***********). When I mentioned, that the room is very cold and I need a heater, the reception lady told me, that I'll get one tomorrow as she doesn't have any. She didn't even say sorry or anything, only that I'll get one tomorrow. I thought, I can live with it for one day. When I came back later on my arrival day, there was another lady at the reception. I mentioned the heater to her and she straight went in the storage room as she had several heaters there. She had to try several heathers but she was very service-oriented. She came with me to the room to double check, that the heater is properly working. This lady has been amazing. Unfortunately I didn't ask for her name.