مراجعاتPremier Inn Portsmouth North Harbour

We stayed here recently for a quick over night stay. We had a lovely check in by Claire and Manager Maxine who were very friendly. Our room was clean and spacious with all the amenties we could wish for. We had an amazing meal with family in the Beefeater Restaurant on site. My steak was beautiful and we were served and catered for really well by our efficient waitress, Jo. We had to rush off in the morning early, with no time for breakfast, but we had a really nice, albeit brief stay, thank you so much !

The reception staff were very helpful, and the accommodation was very good. Clean and comfortable. The room has windows that open - I wish more had this facility. I have given only four stars as the breakfast at the adjoining Beefeater was well below standard. Perhaps they were just short of staff? We arrived at around 9.00am, and waited for someone to seat us - you were asked to wait for this. We ordered the cooked breakfast by checking a tick box of choices. We were pleased that the breakfast was cooked to order - but not when it arrived. The fried egg was raw on the top, and having been told the plate was hot, I turned it over hoping that the hot plate would cook the top. No, the plate was actually cold. Had the egg been cooked as much as the rasher of bacon, it would have been rock hard. My husband ordered an egg with his breakfast but that was completely missing. Nobody came to the table for us to seek help, and we couldn't see any waiting staff to ask. When our plates were cleared, and my plate was still almost full, the waitress didn't ask why. When we told her about the problems, she apologised and offered to get my husband an egg. Bit late by then. Back at the Premier Inn, the receptionist refunded the £10.99 pre-paid charge from our bill. This does sound a bit whiney, but just to give a warning about breakfast. Happy to stay there again because of the helpful staff and good room.

The staff were very polite, they were very helpful they could see i had a disability and immediately offered to change my room as I was originally booked in an upstairs room but there was no lift, they promptly changed the room to a more accessible one, they also let me know that they were there if I needed any help amazing staff.

Living in premier inn’s all year round for work.This is our go too hotel in this area . Clean and tidy . Carpark is ok. Staff are friendly. Must give a big shout out to Claire who was an absolute superstar. A real credit to premier inn’s. Would definitely recommend this hotel

Stayed here for 3 nights, better than just a “budget” hotel. Warm welcome, didn’t make me feel like a number. Easy check in and nice people. Room was nice and quiet. Ample parking. Breakfast was the usual premier inn breakfast, very nice. Thank you, hope to stay again.

Everything was amazing. A completely faultless stay. The best premier inn I have ever stayed at, and I’ve stayed at A LOT ! The hotel was easy to find. Car park was big and free to park (just enter reg on arrival at reception). The lady on reception was friendly and helpful from the start. People were more than accommodating with the request for more towels and room cleaning etc. The day we didn’t get our room cleaned, the cleaner still gave me everything I needed, extra large rubbish bag, toilet roll, towels. The room was clean. The baby’s cot was already made up, with appropriate cot mattress sheet, actually designed for the mattress (not just a folded bed sheet like I have experienced previously). We were even given nappy bags in the room, such a lovely extra touch. Tea and coffee in the room, with extra available on the reception desk. It was an amazing stay and I will definitely be back. Really well priced as well. Completely faultless. Thanks so much.

Fabulous stay at this Premier Inn, all the staff we came across were really friendly, especially Becky who checked us in! The rooms were really clean, you can tell the team work hard to get all the small details! Comfy beds and perfect pillows, tea and coffee all supplied with more at reception and breakfast right next door! Would definitely stay again!

I stay in the purple palace in multiple cities across the UK, but I have to say that this one is the best I have experienced, there’s just something about it. Everything is perfect and at a price that is reasonable, it was my first time staying in Portsmouth and the team couldn’t be more helpful. I spoke to a lovely lady to ask for recommendations for a place to eat, I believe her name was Maxine, she gave me some good recommendations which I went with and had an excellent meal. Thanks again!!

Stayed here at the weekend whilst visiting some friends that live in the local area. The team on shift over the weekend were all friendly, our room was spotlessly clean and had everything we needed for a short trip. Hotel is close to shops, main road links and not far from central Portsmouth. Would definitely stay again

Really lovely hotel, the room was clean, parking was good, knowledgeable and friendly staff. Felt safe as a solo traveller. Only gripe is lack of signage as there are 2 Premier Inn’s close together but still 5*. Did not use the Beefeater but reception offered to make reservations for anyone wanting to use it.

Wonderful stay, friendly staff at check in & check out. The rooms were clean and the beds were super comfy! Becky at the front desk was also very informative of the local area and best travel routes into the city! Will be staying again when I am next in the area

friendly service on arrival, organised breakfast for next day,room sorted out quickly and efficiently, rooms was great ,room was clean and bathroom was bright and clean , bed was very comfortable had a great night's sleep ,breakfast was good too.

We went to Portsmouth for a little family get away and to visit some of the local attractions. The staff at the hotel were very friendly and assisted when we had a couple of requests. (Extension lead for my CPAP machine and extra pillows) The only downsides were a hard mattress and noisy neighbours above late in to the night. The shower was brilliant and we were impressed with the USB ports. As always in most hotels the hairdryer was a little lame. The food at the beefeater next door for breakfast was ok, but not great, it was cold on day one and I feel it would be better if it was freshly served to you instead of the buffet setting. The evening food was amazing and so was the service but one of the bar staff on the first night was very rude to my husband. We asked a question regarding the set up in the morning for breakfast and she snapped at him and then when he tried to have a harmless joke with her about a cocktail she grimaced at him and basically blanked him with no response. Portsmouth as a whole is lovely and we found lots to do in the surrounding areas that was not too expensive or too far away and really enjoyed ourselves. We would go again.

I just wanted to mention Libby that works on the reception at this hotel. I was struggling to find a business address and she kindly printed it all off which I didn’t ask her to do. She went out of her way to be very helpful and I thought she was just a very kind and nice lady and she needed mention .