Le Sirenuse

非常滿意的一次入住體驗。👍

意大利之行最喜歡的酒店，雖然很貴但是還是很值得住一晚體驗的。 環境：其實是一個很小的懸崖酒店，坐落在波西塔諾海岸，但是酒店整體設計像油畫一樣，特別出片。晚上酒店直接可以通向波西塔諾小鎮，可以走到海邊也就十分鐘不到。很美很寧靜 衞生：非常乾淨，🈶開夜床服務 工作人員都很禮貌

“It’s not common to see reviews from former employees on here, but I wanted to share my experience anyway.” Former Receptionist/Concierge at Le Sirenuse Hotel, Positano – A Deeply Disappointing Experience Behind the Glamour. Disappointed & Disrespected. I was hired by Le Sirenuse in Positano, Italy, with a 14-day probationary period as a Receptionist/Concierge for the 2025 summer season, with staff accommodation promised through October 31. With several years of experience in five-star hospitality in Beverly Hills, I was genuinely excited to contribute my skills to such an iconic luxury property. Sadly, the experience turned out to be one of the most disappointing and unprofessional of my career. Before my arrival, I was asked to delay my start date by nearly two weeks. When I finally arrived, I was shocked to find my accommodation still under construction—dusty, noisy, and constantly filled with workers. As I was assigned to overnight shifts, resting during the day became nearly impossible. I reached out to my direct manager, Giovanni Ciccone, who acknowledged my message but never followed up with a solution or response. To make matters worse, there was no uniform ready for me upon arrival. I was told nothing had been arranged, so I purchased a professional suit at my own expense—never reimbursed. For a hotel that prides itself on impeccable standards, this was an unexpected and disappointing oversight. Operationally, the hotel is outdated and mismanaged. Despite modern equipment, the reception still relies on cumbersome manual paperwork. The back office is understaffed and overburdened, with team members juggling everything from PBX to manual housekeeping logs, serving welcome drinks, and check-ins. It felt chaotic and disorganized, lacking leadership or clear structure. I gave more than what was asked of me. I returned on my days off to help guests who specifically requested me. I adapted quickly, remained composed under pressure, and constantly received guest compliments. Yet none of this was acknowledged. I can't help but suspect there were other internal reasons behind the decision—none of which were communicated. The lack of transparency only deepened the disappointment. Still, I showed up every night, exhausted but determined. I received repeated praise from guests for my professionalism, warmth, and efficiency. Several even expressed surprise that I was only on a trial period. Their appreciation was the only recognition I received during my time there. On the 14th day of my probationary period, after finishing a night shift at 7:00 AM, I was asked to wait for a meeting with management and HR. I waited nearly two hours—tired and still in uniform—only to be brought into a room with several managers. Not one of them looked me in the eye. Without any feedback, explanation, or even a basic thank-you, I was told I had not passed the probationary period. That was it. No closure, no discussion—just silence. It was cold, impersonal, and f

Everything was wonderful. 10/10. The location is perfect. Breakfast was included and it was delicious. The bed was comfortable. My husband and I didn’t have any complaints.

Location of this hotel is in the center of all the shops and restaurants and also quick walk to the beach. The hotel itself is stunning with amazing views, but what really sets itself apart the staff. Each and every person is attentive, kind, and so personable! If we choose to return, this is the only place we would ever stay!

It was a sincerly wonderful stay at Le Sirenuse. We felt that the hotel pays attention to every single details, room set up, hotel decor, restaurants, service of every staff, activitites, etc. So impresseive. it was a fabulous experience at this hotel.