La Caravella di Positano - Relais & Beach

Die Lage ist gut, man ist direkt am Strand, aber das Personal, welche dieses Objekt betreut, sind sehr unfreundlich. Auf die Frage, ob wir unsere Koffer 2 Stunden länger da lassen können und uns draußen Sonnen können haben die abgelehnt. Wir sollten das Hotel um 12:00 Uhr verlassen und unsere Koffer mitnehmen sehr un kulant obwohl wir Ihnen auch angeboten haben, dass wir das bezahlen. Die Ausstattung im Hotel ist sehr alt und die Kopfkissen Steinhart als ob da nur Decken drin sind. Ich würde dieses Hotel niemanden empfehlen. 

Disappointing Experience. As a representative of a travel agency, I am extremely disappointed with the experience our clients had at La Caravella di Positano. I feel compelled to highlight the following issues: - Misleading Parking Information: We were initially informed that nearby parking would cost €50. However, upon arrival, the price was being increased without clear justification. This caused unnecessary stress for our clients. - Last-Minute Hotel Change: Despite booking a room at La Caravella, our clients were unexpectedly transferred to Hotel La Rosa, which is farther from the beach and not what was originally booked — with no explanation provided. - Room Not Honored: The room was purchased specifically at La Caravella, yet the hotel failed to provide it. This is unacceptable, especially for bookings made a full month in advance. - Unprofessional Reception Staff: The staff at the front desk was rude and dismissive. He simply stated that the hotel was overbooked, even though our reservation was confirmed well in advance. - No Resolution Offered: The staff made no effort to resolve the issue. Our clients were forced to settle for Hotel La Rosa, a less desirable option, causing frustration and disappointment during what was supposed to be a relaxing trip. This level of service is unacceptable, especially when dealing with travel professionals. We will be advising our partners and clients to avoid La Caravella di Positano in the future.

Acomodação digna. Propriedade localizada na beira da praia, perto de tudo. Mas se a chegada não for pelo mar, é necessário descer todas as ruas da cidade para chegar até ela. Sra Rosa é educada e prestativa. Nos tratou com toda educação. Mas somente fala italiano. Naonse trata de um hotel, mas sim residence, como ela destaca. Entao nao ha café da manhã, tampouco limpeza do quarto (somente troca de toalhas).