Inselhotel Potsdam

soweit ,so gut

Geschäftsreise Super ruhig gelegenes Hotel mit wirklich ausgezeichnetem Personal, leckerem und reichhaltigen Frühstück. Die Küche der angeschlossenen Restaurants ist sehr zu empfehlen. Wellness kostet extra, ist einen Besuch wert. Komme gerne wieder.

Es war eine sehr angenehme Unterkunft. Das Personal sehr höflich und entgegenkommend. Vielen Dank

Schwimmbadnutzung kostet extra Schönes Hotel in ruhiger, schöner Umgebung direkt am Wasser mit schöner Terrasse. Leider kostet die Nutzung des Schwimmbades extra. Das war sehr enttäuschend bei gehobenem Preisniveau der Zimmer.

Mediocre service Very stiff service, and not very friendly staff the restaurant was a positive exception in regards to service

Great location, poor facilities. Check-in and the reception service were fine. The breakfast in the morning was great. The room, however, reeked of smoke and was really dated. I’m not sure how they justify €200 per night. The location is lovely and great for a restful break. We stopped off for a day off on a trip around Germany as we knew it would be hot. We wanted to use the leisure facilities, which cost an extra €11 each per day. Not sure why they’re charging guests this. The leisure facilities are really poorly run. The food and drink there is awfully overpriced and limited. Eg. The only soft drink they had available was Coke. No other options. We ordered at the bar and it arrived about 20 minutes later at our loungers by the pool. Then the sauna etc. One positive here, the steam room was great. However, they don’t turn the sauna on until someone wants to use it. We were told it takes 20 mins to heat up so we came back 20 mins later and sat chatting to a guy in the COLD sauna for about 15 mins. It was still completely cold as the sauna is huge. No way it could heat up in 20 mins. Overall, this place has huge potential and is situated by a lovely lake. However, it seems to be poorly managed and represents poor value for money for its guests.