ريزيدنس إن باي ماريوت بوجكيبسي

After booking our room 10 months in advance for Marist family weekend, we arrived on Friday night. Check in was efficient, but when we got to our room we instantly noticed a musty smell and LOUD noise. There was a large, portable AC unit with a venting hose through the window in the sitting area of the room. We tried to call down to the front desk, but the phone was disconnected. My husband went down and politely asked to change rooms. He was told by the receptionist that there were no other rooms available and no other solution was offered. Not having any other options in the area, we stayed. Over the course of the two nights we barely slept. The unit was incredibly loud and, when turned off for quiet, the room had no air circulation. Furthermore, the ceiling in the bathroom was cracked with a piece falling due to water damage from the room above. A room in this condition should not be sold until repairs are made. We are loyal Marriott customers and this is unacceptable. We will not be back and recommend that you choose a different option in the Poughkeepsie area.

We all know Residence Inn's. We know they have kitchenettes and a breakfast in the morning. What made this experience different was the team that provides services. I must say Daisy Tobar is a very knowledgeable and happy person in charge of the front desk. Her enthusiasm permeates through her whole team. Yes it is your basic breakfast, but the difference is easy to spot. Williams takes pride in providing hot, fresh food and beverages. He hustles around with a smile to make your experience special. The room was clean and well stocked. Thank you to whole team and the next time I go to a WestPoint game, I hope to see you again.

Book it! This hotel is on the top of our list from now on. This was our first stay here and we are so glad we gave this hotel a try. The breakfast has something for everyone! (Gluten free and dairy free items ) All of the staff were very helpful and rooms were clean.