Brasada Ranch

3 days in a bungalow right before Labor Day weekend. Resort was very relaxing. They had all the activities we were interested in, and everything was available when we wanted it. Staff was friendly and accommodating especially to our 2 dogs. Absolutely loved the 2 meals we had at Wild Rye: food was exquisite, and our server & the somm were knowledgeable and fun - very memorable dinners.

Stunning location, the bungalows are top notch! I’ve also stayed at the cabins which a great too! The amenities are wonderful. Wild Rye did not disappoint. My husband loved the golf course. Live band by the adult pool was very fun! Great customer service by all staff. We wish we stayed longer!

Brasada Ranch is a beautiful full service resort located 30 minutes from Bend, Oregon. The ranch has dramatic views at every turn as it looks across the plains towards the snow capped Cascade Mountains in the distance. Great food, activities and events are available daily. Highly recommended.

My wife and I went for her birthday and it was a fantastic experience. The layout, the views, the amenities, and the staff are all top shelf. Solid golf course and dinners. We stayed in one of the Cascade Bungalows and it exceeded our expectations. We travel a lot and rarely repeat locations, but we will definitely return.

It pains me to write a negative review of this place as it has been a family favorite for years but the terrible service is too much to ignore and I doubt we will come back. It could also use a refresh as it’s looking dated/worn. Now as for the service - it’s either non-existent or rude and terse. My husband wanted to buy some swim trunks at the fitness/pool complex but there was no one at the desk. We waited for 15 minutes and finally took them to the front desk where they finally reached someone and sent us back to the activities center - a five or four star hotel would have rung them up at the front desk. Housekeeping came to our three bedroom cabin and inexplicably only cleaned one of the bedrooms. They left garbage and dirty towels all over the place. The service at the pool is rude and terse. The water slide is “broken” and when I asked when it might be fixed I was told “I have no idea.” Not let me check and get back to you. My son tried to order frozen grapes and was told they were out and might get some back next year. When they texted me to ask how my stay was and I was honest they were defensive and not helpful. I always read trip advisor hotel reviews and you can see from these reviews that the service issues are widespread and the resort is going downhill. For the prices they are charging the service should be MUCH better.

My husband and I just returned from Brasada Ranch, and I genuinely can’t believe this place is marketing itself as a “modern high-desert, luxury retreat with stunning views.” We’ve traveled all over the world and stayed at true luxury resorts — this place is nowhere near it. Not even in the same league. To say 4-star is a joke. We booked an “adults-only” stay in one of the bungalows expecting peace, service, and sophistication. What we got was a ghost town with closed restaurants, absent staff, and frustrating service — especially on Mondays and Tuesdays when nearly the entire resort shuts down. I’m not exaggerating: spa, golf restaurant, pool service, and even some dining options — all closed. The only things open midweek? The children’s pool and the Ranch House, which has a tiny, repetitive menu. Three weeks before our stay, we called to book a couples massage and horse make riding. They told us they were fully booked — not a single time slot available. They miraculously “fit us in” for massages, although not couple (they have no couples room) on the very last appointments of the day, on the day we arrived. The massage itself was forgettable, and when we finished, the spa was basically shut down — no staff in sight, locker room lights off, no lounge access. It was honestly uncomfortable and not relaxing at all. The “adults-only pool” was another massive letdown. It’s literally an old lap pool next to the tennis courts that they rebranded. Even when it’s “open” (which it’s not on M/T/W), there’s zero staff presence — no towel service, no food delivery, no drinks, no one to help move umbrellas. My husband and I — along with other guests — were dragging around massive resort-grade umbrellas ourselves in the heat. For a place claiming to be luxury, that’s just unacceptable. The bungalows were nicely designed, but housekeeping was basically nonexistent. They made the bed, swapped towels, and that’s it. One day, my husband poured red wine down the bathroom sink — it stained the bowl — and housekeeping came and left without even wiping it down. There’s also no real room service, which is insane for $900+ a night. They try to “make up for it” by dropping off a breakfast basket each morning: 2 tiny chia seed puddings, four miniature pastries, half-full juice bottles, and a small fruit cup. That’s supposed to feed two adults. Needless to say, we were starving and constantly trekking back to the Ranch House to find something — anything — else to eat. Dining overall is a massive issue. We planned our golf day for Sunday specifically so we could try the golf-side food window. When we arrived, they told us, “We didn’t open yesterday so all we have today is a few hot dogs.” I wish I was kidding. Now, to be fair — we loved the golf course. It was beautiful, well-maintained, and a genuinely enjoyable experience. We were so bored and frustrated with everything else, we actually ended up golfing twice — and that was the highlight of our entire stay - and