مستخدم نزيل
20 مايو 2025
From the second we stepped in up until we checked out, this was hands down the best W experience I’ve had out of all the W’s I have been to. We were checked in by Raul who was really friendly upon check in and even helped us get an early check in. The room was really beautiful and they even prepared a cake as we were celebrating our anniversary. The whole hotel was so beautiful that it made you want to just stay and hang out the whole day. Denisa from the concierge was a real star. She was so excited to give us a walk through of the hotel and showed us to our room while also offering to give us recommendations around Prague. The next day, we were heading out after check out and she caught us at the door just to say goodbye to us, her energy is just amazing. AWAY Spa. The facilities are top notch and aesthetics are so on point, but what made the place stand out was the warm hospitality from Tim and Tomoe who took the time to get to know with us even though they were busy keeping the away spa in tip top condition. The AWAY spa team even went out of the way to prepare a small gift for us to have a beautiful memory of W Prague, I really admire the effort and attention to detail as they remembered our names even though they see so many guests everyday. W Lounge In the evening we went to the W lounge, the DJ and atmosphere was great. We were taken care of by Veronika who we thought were the W insider because she was giving us such great recommendations in Prague. we were telling her that we were disappointed that we could not go to the ABOVE Rooftop due to the strong winds and big shoutout to her and Bond for arranged for us to have a tour of the rooftop and to Guiseppe for taking us on the tour. It really is WHATEVER/WHENEVER at the W. Michael also took care of us and gave us even more recommendations and shared that he was going for a competition soon (ALL THE BEST!) and brought us to Minus One afterwards where we were taken care of by the wonderful Maria. As someone who works in the hospitality industry, this has to be one of the best hospitality I’ve experienced so far. Everyone had great energy and i could see their passion for the industry. I will always recommend this place to anyone visiting Prague.
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