Hotel "Palác U Kočků" by Adrez, Palace at the Cats

مراجعاتHotel "Palác U Kočků" by Adrez, Palace at the Cats

Hotel "Palác U Kočků" by Adrez, Palace at the Cats

Jilská 147/9, 110 00 Staré Město, Prague 1, Prague, 110 00, Czech Republicعرض تفاصيل الفندق
Hotel "Palác U Kočků" by Adrez, Palace at the Cats
Hotel "Palác U Kočků" by Adrez, Palace at the CatsHotel "Palác U Kočků" by Adrez, Palace at the CatsHotel "Palác U Kočků" by Adrez, Palace at the Cats
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1 ليلة

تقييمات الضيوف Hotel "Palác U Kočků" by Adrez, Palace at the Cats

8.2/10
جيد جداً
111 تقييم
التقييمات الموثوقة
الموقع8.7
وسائل الراحة7.9
الخدمة7.8
النظافة8.2
تصنيف حسب:
ترتيب حسب:
جميع التقييمات(111)
تقييمات إيجابية(10)
تقييمات مع صور / فيديو(2)
موقع رائع(8)
تقييمات سلبية(1)
쵸다
غرفة فخمة مزدوجة
تم التسجيل الوصول يناير 2025
سفر مع الأصدقاء
4 تقييم
10.0/10
متميز
تم النشر في 28 فبراير 2025
먼저, 위치가 굉장히 좋아요! 그리고 샤워부스가 마련되어 있어 샤워가 편리하였으며, 수압이 굉장히 좋아 만족스러웠습니다. 호텔에 도착하고 헤어드라이기가 고장나서 프론트에 문의하였는데, 20분만에 고쳐주셔서 너무 감사했어요. 그리고 프론트 직원분들이 친절하십니다. 프라하 패스 관련해서 물어봤는데 찾아보고 친절하게 알려주셨어요. 럭셔리는 필요 없고 위치 좋은 호텔 찾으시면 추천해요.
ترجمة
Yat Wing
غرفة عائلية
تم التسجيل الوصول يناير 2025
العائلات
8 تقييم
8.0/10
جيد جداً
تم النشر في 7 فبراير 2025
Not bad overall, except the service a bit cold, except that, very good hotel and worth to stay.
ترجمة
SagChad
غرفة فخمة مزدوجة
تم التسجيل الوصول نوفمبر 2024
الأزواج
1 تقييم
8.5/10
جيد جداً
تم النشر في 28 ديسمبر 2024
Fantastic location of the hotel which is close to all the sights and attractions. There is a pub attached to the hotel which has good food and drinks. Our room was very spacious and clean. The breakfast was in the attached pub and was great. Unfortunately, due to a boiler issue when we visited the in-room heaters and shower were not heating up to 100%. We could manage but it wasn't great in the cold weather. Also, the room wasn't serviced after we asked the ladies to come in half an hour. We were there for 2 nights so these issues didn't bother us so much. I'd give it an 8/10.
ترجمة
رد من مكان الإقامة: Dear Guest, thank you for sharing your feedback. We're delighted to hear you enjoyed the fantastic location, spacious room, and our attached pub with great food and drinks. We appreciate your understanding regarding the boiler issue, and we sincerely apologize for the inconvenience caused by the heating and the lack of room service during your stay. Your comments are valuable to us, and we will address these issues to ensure a more comfortable experience for future guests. We hope to welcome you back soon for a stay that fully meets your expectations. Best regards, Customer Care Team Adrez Living
Kevin Mozos Moreno
جناح
تم التسجيل الوصول أكتوبر 2024
العائلات
8 تقييم
8.0/10
جيد جداً
تم النشر في 20 نوفمبر 2024
bueno
ترجمة
رد من مكان الإقامة: Dear Guest, Thank you for your wonderful review! We're delighted to hear you enjoyed the room near the old city center. We hope to host you again soon! With kind regards, Customer Care Team Adrez Living
Sleekk
غرفة عائلية
تم التسجيل الوصول سبتمبر 2024
سفر مع الأصدقاء
3 تقييم
8.5/10
جيد جداً
تم النشر في 28 أكتوبر 2024
كان موقع الفندق ممتازًا، وكان الحمام صغيرًا بعض الشيء ولكنه كان جيدًا. كانت الغرفة جميلة وكبيرة. كانت تتمتع بإطلالة جيدة على المدينة.
النص الأصليالترجمة بواسطة Google
رد من مكان الإقامة: Dear Guest, thank you for your feedback! We’re happy to hear you enjoyed our great location, spacious room, and beautiful city view. We appreciate your understanding regarding the shower size and will take your comments into account as we continue to improve the guest experience. We’d love to welcome you back in the future! With kind regards, Customer Care Team Adrez Living
مستخدم نزيل
غرفة فخمة مزدوجة
تم التسجيل الوصول سبتمبر 2024
الأزواج
10 تقييم
10.0/10
متميز
تم النشر في 10 أكتوبر 2024
Good in every way Nice rooms Great location Absolutely book here
ترجمة
رد من مكان الإقامة: Dear Guest, thank you for your wonderful review! We’re thrilled to hear you enjoyed the rooms and location. We’d be happy to welcome you back anytime! With kind regards, Customer Care Team Adrez Living
مستخدم نزيل
غرفة عائلية
تم التسجيل الوصول يوليو 2024
العائلات
4 تقييم
5.0/10
تم النشر في 28 أغسطس 2024
Good location but old facility.
ترجمة
رد من مكان الإقامة: Dear Guest, Thank you for your feedback! We're glad you appreciated the location. We acknowledge your comments about the facility's age and will consider this for future improvements. We hope to provide a more updated experience during your next stay! With kind regards, Customer Care Team Adrez Living
مستخدم نزيل
غرفة مزدوجة
تم التسجيل الوصول مارس 2024
الأزواج
1 تقييم
8.0/10
جيد جداً
تم النشر في 11 أبريل 2024
Posizione ottima, camera in ordine e pulita. Terzo piano senza ascensore
ترجمة
رد من مكان الإقامة: Dear Guest, Thank you for your feedback! We're delighted to hear that you enjoyed our excellent location and found the room tidy and clean. We apologize for any inconvenience caused by being located on the third floor without an elevator. We understand that this may have been challenging and appreciate your understanding.We value your feedback and hope to welcome you back again in the future! With kind regards, Customer Care Team Adrez Living
Nicholas
غرفة فخمة مزدوجة
تم التسجيل الوصول فبراير 2024
العائلات
3 تقييم
8.0/10
جيد جداً
تم النشر في 6 أبريل 2024
Location quite central but a distance from the metro
ترجمة
رد من مكان الإقامة: Dear Nicholas, Thank you for your feedback! We're glad to hear that you found our location central, although we apologize if the distance from the metro was inconvenient for you. We hope to welcome you again in the future! With kind regards, Customer Care Team Adrez Living
مستخدم نزيل
غرفة عائلية
تم التسجيل الوصول فبراير 2024
العائلات
1 تقييم
9.5/10
مميز
تم النشر في 3 أبريل 2024
Ottima posizione, camere molto grandi e accessoriate (asse e ferro da stiro, phon, acqua....). Bellissima struttura!
ترجمة
رد من مكان الإقامة: We're thrilled to hear that you enjoyed the excellent location and spacious, well-equipped rooms during your stay with us! Providing amenities like ironing boards, irons, hairdryers, and complimentary water is part of our commitment to ensuring our guests have a comfortable and convenient experience. It's wonderful to know that you found our structure beautiful and that you appreciated the efforts we put into maintaining our property. We hope to have the pleasure of welcoming you back again soon! With kind regards, Customer Care Team Adrez Living
مستخدم مجهول
غرفة فخمة مزدوجة
تم التسجيل الوصول يناير 2024
سفر مع الأصدقاء
1 تقييم
6.5/10
تم النشر في 28 فبراير 2024
The room did not entirely match the pictures advertised online, although it was acceptable. However, I found some basic necessities missing in the bathroom, which was inconvenient. One peculiar aspect was the hotel's cleaning policy. For stays of less than three days, cleaning only occurs once, leaving the room feeling less fresh than expected. Communication from the receptionist was also lacking. They were unclear about breakfast times and check-out procedures. Moreover, there was a disagreement regarding the payment for breakfast. Despite my booking indicating breakfast for two, the receptionist insisted it was only for one. This discrepancy could have been handled more professionally.
ترجمة
رد من مكان الإقامة: Dear valued guest, Thank you for taking the time to share your feedback with us. We apologize that your experience did not meet your expectations.We are sorry to hear that the room did not entirely match the pictures advertised online and that some basic necessities were missing in the bathroom. We have taken note of your concerns and will work on rectifying these issues to ensure a more comfortable stay for our guests in the future.Regarding the cleaning policy, we apologize for any inconvenience caused. Regarding the disagreement over breakfast, we apologize for any confusion and inconvenience caused. We will look into this matter and ensure that all bookings and payments are handled professionally and efficiently.Thank you again for your feedback, and we hope to have the opportunity to welcome you back and provide you with a better experience in the future.With best regards, Customer Care Team, Adrez Living