مراجعاتThe Mozart Prague

رد من مكان الإقامة: Dear Alecsandra Medeea,Thank you so much for your lovely 5-star review!We are truly delighted to know that you found everything perfect during your stay in our Executive Room — from the surroundings and amenities to the cleanliness and service. Your kind words mean a lot to us and serve as a great motivation for the entire team.We look forward to welcoming you back to The Mozart Prague for another memorable stay.Warm regards,Dorine LemassonFront Office and Quality Manager

رد من مكان الإقامة: Dear Valued Guest, Thank you so much for your kind words and for taking the time to share your experience.We’re delighted to hear that you enjoyed your stay with us, especially the cleanliness of your room, the beautiful view of Charles Bridge, and the convenience of our location. It’s wonderful to know that the eye masks helped improve your comfort, and that our team’s attentiveness made a positive impression.We truly appreciate your feedback and hope to have the pleasure of welcoming you back to The Mozart Prague soon.Warm regards,Dorine LemassonFront Office and Quality Manager

رد من مكان الإقامة: Dear Valued guest, Thank you for your kind words and recommendation! We are delighted to hear that you found our hotel convenient and had a great stay. We look forward to welcoming you again in the future!Best regards, Dorine Lemasson Guest Relations Manager

رد من مكان الإقامة: DearValued guest,Thank you for your message, and once again, please accept our apologies for the lack of response and the inconvenience caused.I would like to assure you that if your deposit has already been released on our side, the processing time for the refund to appear in your account can vary depending on your bank and may take several business days.We truly appreciate your patience and understanding, and we remain at your disposal for any further assistance.Warm regards,Dorine LemassonFront Office and Quality Manager

رد من مكان الإقامة: Thank you for your kind review! We are happy to hear that our front desk team, especially our helpful colleague, made a great impression and assisted you with your taxi. We’ll be sure to pass along your compliments!Dear valued guest,While our location may be a bit further from some famous sites, we hope you still enjoyed the charm of the area and found it convenient for your stay. We truly appreciate your feedback and would love to welcome you back in the future!Best regards, Dorine Lemasson Guest Relations Manager

رد من مكان الإقامة: Dear valued guest,Thank you for taking the time to share your feedback. We’re delighted to hear that you appreciated our service and convenient location near the city's main attractions.We sincerely apologize for the issue with the exhaust system and any inconvenience it may have caused during your stay. Please rest assured that we take such concerns seriously, and our team is already looking into a solution to prevent this from happening in the future.We truly value your feedback and hope to have the opportunity to welcome you again for an even better experience.Best regards, Dorine Lemasson Guest Relations Manager

رد من مكان الإقامة: Dear JamesLvcoco, Thank you for your kind words! We’re delighted to hear that you enjoyed our convenient location. We look forward to welcoming you again in the future! Best regards, Dorine Lemasson Guest Relations Manager

رد من مكان الإقامة: Dear valued guest, Thank you for your perfect rating and for highlighting our service and location. We’re delighted that you had an exceptional experience with us and that our team was able to meet your expectations. We look forward to having you stay with us again. Best regards, Dorine LemassonGuest Relations Manager

رد من مكان الإقامة: عزيزي الضيف، نشكرك على تقييمك الممتاز. يسعدنا أن نسمع أنك وجدت موقع فندقنا مناسبًا واستمتعت بالغرف الفسيحة والتاريخية. إنه لأمر رائع أن نعرف أن والدتك كانت سعيدة أيضًا. نحن سعداء أيضًا لأن موظفينا جعلوا إقامتك أكثر خصوصية. نأمل أن نرحب بك مرة أخرى في زيارتك القادمة إلى براغ. مع أطيب التحيات، دانييلا روزيكوفا مديرة علاقات الضيوف

رد من مكان الإقامة: Dear valued guest,Thank you for your perfect rating and for highlighting our service and location. We’re delighted that you had an exceptional experience with us and that our team was able to meet your expectations. We look forward to having you stay with us again.Best regards,Daniela RuzickovaGuest Relations Manager

رد من مكان الإقامة: Dear Anya,Thank you for your amazing review! We’re thrilled to hear that you had such a positive experience with us. Your kind words mean a lot to our team, and we hope to welcome you back for another wonderful stay.Warm regards,Daniela RuzickovaGuest Relations Manager

رد من مكان الإقامة: Dear valued guest,Thank you for your perfect review. We’re glad you enjoyed the peaceful atmosphere of our hotel and appreciated the spacious, historic rooms. It’s great to know that you found our courtyard relaxing and that our location was convenient for you. We look forward to your next visit.Best regards,Daniela RuzickovaGuest Relations Manager

رد من مكان الإقامة: Dear valued guest,Thank you for sharing your experience. We’re pleased that you found our location convenient and enjoyed your overall stay. We apologize for the initial room situation, but we’re glad that our team was able to resolve it with an upgrade. Your feedback is important to us, and we hope to welcome you back in the future.Best regards,Daniela RuzickovaGuest Relations Manager