مستخدم نزيل
19 مايو 2025
The room is fantastic, very comfy, well designed, outstanding decor, super clean and great location. We stayed 3 nights and felt like home. The only complaint is the restaurant service at ZEM. We had dinner there one night. My boyfriend pre-ordered a birthday cake and requested to bring in after the main course. However despite he requested a few times. The server still didn’t bring to our table. The bill was also taking forever and missed charging the cake. And we had to wait again. We had breakfast there again the next morning, the lady server was not friendly at all. The food at the restaurant was great only the service needs big improvement given this hotel is a 5 Stars hotel.
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