Bhg Apartments Prague

Amazing location! Super friendly staff! Breakfast was good, a bit basic for a 5 star hotel. Would recomend to any9ne! Great experience!

All in all an unpleasant experience. The reception is located on the second floor of the U prince, but the apartments are in a whole other building about 800 meters away! (There was no disclaimer about this beforehand) we had to go from one building to the other through the road with kids luggage and a stroller, both buildings have a small flight of stairs upfront so it would in no way be considered accessible. The apartment itself is outdated and very old nothing like the pictures portray, and is located in an old residential building kind of like an airbnb within a hotel. Also the hotel offers valet parking as it is located on a pedestrian street, however they don’t tell you upon booking that you need to let them know 2 hours in advance if you need the car. It is worth noting that the hotel is understaffed- the bellboy is also the valet and the same person who accompanies you to the room/apartment so everything is delayed…

Arrived at apartment and was not what we had booked and as described. Reception staff were very unhelpful and did not want to address the issue. Contacted the third party booking provider who had to intervene and the reception reluctantly agree to reduce the price to reflect what we paid for. Apartment was spacious but dated and did not have locks on the bathroom door. Location was fine and walk to breakfast was 5 mins. Breakfast option were limited but tasted good. Loved Prague but would not stay in this apartment again or recommend.

Ok appartamento carino ma per tornare in struttura per la colazione piovendo anche con ombrello arrivi bagnato . Per niente comodo e per niente vicino Scomodissimo prenotando nn era specificata la distanza diceva 80 m dal centro.... Infatti abbiamo pagato la prima notte e trovato un altro hotel. Intendiamoci pagata la prima notte ma non usufruita

Perfekte Lösung eine Buchungsfehlers - vielen Dank Aus einem Buchungsfehler an der Reception habe ich dann ein Hotelzimmer statt dem Appartement bekommen zum kleineren bezahlten Preis, Wirklich eine sehr, sehr faire und für mich angenehme Lösung, weil ich sonst am Abend nach der Dusche noch mal die Location wechseln hätte müssen. So wurde mir das Hotelzimmer überlasse. Vielen Dank an den netten, kompetenten Herrn an der Reception.

I've stayed in a BHG Apartment right on the square, twice, immediately next to the UPrince 5 star Hotel, and it was fabulous! Yes, the apartment building's entrance/foyer is crappy, but the apartment itself is amazing! Huge! Clean, safe, comfortable, all amenities, including a bath and a kitchen, storage, safe box, etc, etc, etc. I LOVED staying in this apartment and will only stay elsewhere when I visit Prague, if this flat is not available. I went there in summer and over Christmas, 2023. Trying to go again this year, but it seems to be booked out solidly till end of 2025! Very sad for me :'(