Hotel Black Horse

This was the third - and last - time we stayed at this hotel. I filled up ahead of time, online, all our info. On arrival, the check in machine didn’t work. I called the help number, the human who answered wasn’t able to help. The English check in version did not work. We were lucky to find a young Ukrainian man, who was looking for a hotel in the town, who spoke Slovak, and helped us with the Slovak check in version. With his help, we managed to check in, and the machine issued the hotel card. But the card wasn’t able to open the room we were given (#207), which was located on the first floor, not on the second). Finally, one hour after our arrival, a real person arrived with a metal key, so we could enter the room. It is a pity, because the rooms are big, nice, clean, the bathroom is nice, the shower big enough. The carpets on the corridors are dirty, look terrible, they should be cleaned. After a 7 hours drive, waiting one hour to get in a payed room is not a pleasant experience.

Good for business and leisure Hotel rooms are new and modern. Building does not make great impression but rooms are fine. The lady at the calldesk was super friendly and helpful. Directly in city center

Pros: very good location, parking in the fenced yard. My room was huge, as was the bathroom. The room had a balcony, with garden furniture for several people. Cons: The front door of the apartment was sagging and difficult to close. In the bathroom, the towel rail was torn off the wall, and despite a notice, it was not repaired. Very inadequate lighting in the living area. The car park is open to pedestrian from the side (anyone can get to your car), you have to phone or go to the front desk in person to open the door.

aucune climatisation et service mediocre Aucune climatisation , a la reception il ne savait pas si il y avait des chambres avec climatisation vraiment incroyable pour un hotel 4 etoiles vraiment un deux etoiles.

Good accommodation for the price.

Professional staff