The Regency Apartment Hotel Menlyn

Very disappointed! On my first night, I got given a stinky blanket and I returned it to the house keeping ladies. Then my room was cleaned the following day, and dirty towels were taken out but not replaced with clean ones. I went personally to the reception desk downstairs to report this, as the lady on duty was not answering my calls from the room. She promised to arrange for clean towels to be delivered to my room but they never arrived. The next morning I had to shower without any towels.

This place does not deserve my 1 star. Took more than one hour for the hos Lebanki to give us the keys but were told 20-30 minutes. No apologies, no welcome and clearly in a rush. He did not take to our room he directed us only to get there and the plugs are not working. One cupboard's door was falling and the apartment was properly cleaned. On the dining chairs there was still food crumbs and slips from previous occupants. I will continue this review

Everything was excellent. Cleanliness was on another level. We did enjoy and willing to come back again with the lowest price we can trust.