Hotel S'Arena Beach

Siamo stati qui in agosto, le camere fresche, pulite e luminose. Il ristorante è eccezionale, abbiamo girato un po’ i ristoranti della zona, devo dire, a mio avviso se non il migliore uno dei migliori ristoranti. Il personale è molto molto cordiale. In generale lo consiglio. Menzione speciale per la piscina, fantastica!!!!!

Terrible Experience at the Hotel This hotel was absolutely terrible. It all started on the first day when we arrived, and the room was nothing like what we had expected. If I had known this beforehand, I would never have booked it. The pictures on the booking website looked completely different from the reality. The room was extremely dirty — there were stains on the walls and curtains, dust everywhere, and worst of all, there were so many dirty black hairs on the bed sheets and pillows. We reported this on the very first day, but instead of helping us, we received a very rude response from the cleaning staff, insisting that the room was not dirty. They offered us an “upgrade” for €500 for a so-called better room, which we, as students, simply could not afford. We decided to let it go and tried to make the best out of it. The dinner was disgusting, and the breakfast was the most basic I have ever seen. But then it got even worse — in the middle of the night, my roommate got bitten by an insect. We decided to check the mattresses, and to our absolute horror, we found bedbugs and bedbug eggs in the seams, along with lots of dead ants. We were so shocked that we packed our things in the middle of the night and went to the reception. Thankfully, a very kind man at the front desk gave us a different room. However, even that room did not meet any hygiene standards — the air conditioner was full of black mold, and so were the showerheads. The next morning, after this horrible experience, we woke up to a message from the reception saying that we had to pay extra for this new room — something that had never been communicated to us beforehand. We never received an apology for everything we went through. Instead, the owner called us to a meeting to explain the situation and gave us two options: Leave for the last two days and supposedly get a refund of only €150, which would take weeks to process through the travel agency and wouldn’t even cover the cost of booking another hotel, as everything nearby was much more expensive. Stay in the hotel, but we were literally told to “keep our mouths shut” about everything we didn’t like. Our last two days weren’t any better. As I mentioned, the air conditioner was full of black mold. They claimed it was cleaned every few days, but judging by the amount of mold, it clearly hadn’t been cleaned for months. On top of that, the AC didn’t even work — it wasn’t blowing any air, leaving the room extremely hot and stuffy, and we couldn’t sleep properly. Opening the door wasn’t an option either because the hotel hallways were full of hundreds of mosquitoes and other insects. They also advertise a WhatsApp service for guests, but every time we sent messages asking for help, we were completely ignored. All in all, this was an absolutely horrible experience. I have never stayed in such a filthy hotel before, with such unfriendly and unhelpful staff. I must say that one man at the reception did try to help us a lot, but all the ot

Prenotato soggiorno all’ultimo minuto causa imprevisti personali, ci hanno trovato una sistemazione mostrandosi subito disponibili, gentilissimi e super efficienti. Nuovissimo, pulitissimo e con bellissima spiaggia facilmente raggiungibile a piedi con un comodissimo e brevissimo sentiero e passerella finale per accedervi che noi percorrevamo senza alcuna fatica con due bimbi piccoli e due passeggini. Elogio infinito in particolare a DONATELLA che coordina e supervisiona tutto il lavoro del personale di pulizia, professionista eccezionale e con una competenza rara da trovare al giorno d’oggi. Grazie a lei la gestione delle camere è impeccabile e le camere sono perfette. Figura preziosa e grande fortuna della struttura. Abbiamo usufruito della mezza pensione e ci siamo trovati bene, unica pecca il servizio lento tra una portata e l’altra della cena che spesso determinava un’attesa eccessiva. Questo dovuto a pochi camerieri presenti in sala ma quelli presenti si sono sempre mostrati gentilissimi e disponibilissimi oltre che seri lavoratori. Un saluto in particolare a Massimo, Adriano e Daniela. Assolutamente consigliato!

Struttura di recente realizzazione, gli spazi esterni sono ampi, le camere ben proporzionate, bagni spaziosi e terrazzino o patiio coperto attrezzato. Direi "poco sardo" come stile e arredamento. In corpi separati bar, reception e ristorante. Piscina di buone dimensioni.Piccola palestra e campi di calcetto e padel. Ampio parcheggio. Spiaggia raggiungibile a piedi con piacevole passeggiata. Buona colazione, con prodotti di buona qualità e personale gentile ed efficiente. Un po' sopra le righe il pool party aperto a persone esterne, se mi limiti il volume del tv in camera non dovresti consentire musica a palla che fa molta più confusione...

Das Hotel liegt etwa 45 Minuten vom Flughafen Olbia entfernt und befindet sich in einer neu erbauten Anlage in grundsätzlich ruhiger Umgebung. Die Zimmer sind schlicht eingerichtet. Bei Lage zur Straße muss jedoch mit Lärmbelästigung gerechnet werden (besonders durch einen klappernden Gullideckel). Die Halbpension war geschmacklich gut, die Portionen jedoch eher überschaubar. Das Frühstück ist einfach gehalten. Für Strandtücher wird ein Aufpreis von 2,50 € pro Tag verlangt. Der Strand ist sehr schön, die Liegen kosten je nach Reihe zwischen 10 € und 30 € pro Tag. Der Fußweg zum Strand sowie zum nächsten Supermarkt beträgt etwa 500 Meter. Insgesamt war es ein erholsamer Urlaub. Dennoch konnte aufgrund der nüchternen und sterilen Ausstattung keinerlei Atmosphäre oder Ambiente entstehen – sehr schade.

Wir sind bereits zum zweiten Mal im S‘Arena Beach. Das Hotel ist ein wirklich traumhaft schönes kleines Hotel, das gut organisiert und sehr sauber ist, sowohl die Zimmer als auch der Außenbereich. Auch die Matratzen sind sehr bequem. Man kann wirklich stolz sein so ein tolles Team zu haben. Alice und Peter