Quality Inn & Suites West

I have been coming here for years, Owner Al was great, new owners, terrible. No maid service came back to a messy room, no cleaning whatsoever. Following morning, no breakfast in lounge, after inquiring, still empty. Desk clerk suddenly spoke no English.

NO ELEVATORS!

Beauty view n amazing area

It was fine for the price and served its purpose of a place to get off the road before some bad weather. It’s an older refitted motel. The bedding was very comfortable. The bathtub had tons of black curly hair in it, the toilet wasn’t secured to the floor and I waited about 10 minutes for someone to come to the front desk to check me in.

I am a frequent traveler and check reviews before booking. It is beyond me how their rating is so high. The common area was dirty, the room was dirty, the odor eliminator spray they use smelled nauseating, the linens were old, thin, and worn, and the walls are paper thin. I could hear every word of the conversation of the people in the next room. The highway traffic is very loud. The person at the front desk did not appear to be computer literate and needed to call someone for help which greatly extended the check-in time even though I had paid online. There is no elevator which makes having multiple pieces of luggage very inconvenient. The whole property is aged and could really use an upgrade. I will definitely never stay here again.

Very nice one night stay. Very quiet, which we appreciated. Breakfast was good, and the staff were very friendly.